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Inspiring
October 22, 2025
Question

Fireworks Deactivation

  • October 22, 2025
  • 1 reply
  • 52 views

I get EOL, and I get not supporting an EOL product. What I don't understand is why the software I paid for, which works for the tasks I performed, has been deactivated. Fireworks is what I use for my basic image editing tasks. Sometimes you just need a Volkswagen and not a Rolls-Royce. And yes, I am a Master Collection subscriber.  I am not trying to reinstall, I am simply trying to use the tool that I paid for and installed long ago. Worked just fine 3 weeks ago, and now I am on a 30-day trial? Do better, Adobe - do you really think that repossessing software purchased from you, which is still fully functional, is a good look? To me, this is outright theft. And yeah, there are alternatives - looks like it is time to find replacements for my other Adobe products. This is a chilling precedent to set and something we ALL discussed when y'all introduced the subscription services, explaining why so many of us bought our final "bought outright" collections. 

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    October 31, 2025

    Did you attempt to license the product with your serial number?

    If you don't have it, you might find it in your online Adobe account below.

    https://account.adobe.com/products

     

    You can use Photopea | Free Online Photo Editor to open layered PNG files created with Fireworks.

    Convert them to more suitable file types that other graphics apps can support, like layered TIFFs or PSDs. 

     

    FIREWORKS REPLACEMENTS:

    Photoshop Elements (3 year license)

    https://www.adobe.com/products/photoshop-elements/buy-elements.html

     

    Adobe Express

    https://helpx.adobe.com/express/web/get-set-up/learn-the-basics/overview.html

     

    Creative Cloud Design

    https://www.adobe.com/creativecloud/plans.html#filter=design

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert