Fireworks No longer working

Question

I've used Foreworks for years and it was part of my Creative Cloud license. When I changed computers lst month, my Creative Cloud apps all transferred to the new computer and work perfectly, BUT Fireworks only worked as a free trial. Now the trial has expired and Fireworks won't even open. It tells me to BUY the license but that only leads to the full Creative Cloud license which I am already paying for. This is a nightmare of Epic proportions! Please help!

Paul-M · Answer

I'm assuming you're on Windows?

Also try these potential fixes.:

1) Launch the Creative Cloud app

2) From your profile icon (top right) click sign out

3) Then, Select file => Exit Creative Cloud (top left) to exit the Creative Cloud app

4) Now launch Fireworks, you will be prompted to login with your Adobe sign in details, do so

5) If you see a 'license this software' button click it, that should do the job.

*If the above does not work try this:

1) Uninstall Fireworks from your machine

2) Rename the following folder: C:\Program Files (x86)\Common Files\Adobe\OOBE to OOBE_BK

3) Download an offline Fireworks installer from here (these are official Adobe installers), be sure to visit this page first and sign in with your Adobe login to set an Adobe cookie, otherwise the download will not work.

4) Now install Fireworks with the offline installer you downloaded

5) Make sure you turn off automatic updates in the Creative Cloud app (in preferences=>apps) afterwards, otherwise it will update Fireworks and you may get the same issue again.

6) See if Fireworks will now launch, if presented with a 'license this software' button click it.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded