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W
W4M5C16
Participant
December 2, 2021
Question

Fireworks will expire in 6 days.

  • December 2, 2021
  • 1 reply
  • 166 views

Hi there, I've got the Full Adobe Plan and it will expire in 6 days. How is this possible If I have Fireworks in the Adobe Plan?!

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    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 12, 2021

    Please refer to this help article.

    https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

     

    1. Open CC Desktop App.
    2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
    3. Click on your Avatar again.
    4. Sign-out of Creative Cloud.
    5. Close all apps.
    6. Restart your computer.
    7. Open CC Desktop app.
    8. Click your Avatar.
    9. Sign-in with your paid ID and password.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
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