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Participating Frequently
October 9, 2021
Question

Fireworks won't launch

  • October 9, 2021
  • 3 replies
  • 1941 views

I can't launch my Fireworks at all (Windows 10 x64).

It doesn't show up. Not even loading screen. Nothing.

 

Plase, help ASAP!

This topic has been closed for replies.

3 replies

Participating Frequently
October 20, 2021

I am having the EXACT same problem - clicking the Fireworks app no longer opens up anything.

Running Fireworks as Administrator immediately shows the Trial has expired dialog.

Will try Nancy OSheas suggestion...

Anyways, again (!) quite frustrating that the product did run for years without problems and now that? Thanks Adobe..

Participating Frequently
October 20, 2021

Letting the PDApp (C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core) run in admin mode causes Fireworks immediately quit after opening. This is what the author an me are encountering. A few days ago this did not happen and everything was fine. Removing the Admin Mode for PDapp.exe will actually open Fireworks but then show the Trial Expired Dialog resulting in the neccessity to provide a Serial Number, which nobody has.

 

Legend
October 20, 2021

Hi Jan,

 

I think in actual fact, all the PDapp.exe trick did was suppress the trial countdown window, have you tried some of these:

 

1) Try running Fireworks as an adminstrator

 

2) If you see a 'license this software' button - click it ... in some cases this resolves the issue

 

3) For quite a few people uninstalling Fireworks (reboot system after uninstall) and then reinstalling with an offline installer has worked, this has worked for people on both Windows and Mac in some cases. Download an offline installer from here *IMPORTANT* you must visit this page first to set an Adobe cookie otherwise the download will fail. Install Fireworks with the installer and see if it will launch, if you see a 'license this software' button click it.

 

4) Make sure Fireworks is closed - Launch the Creative Cloud App, click you profile icon (top right) => and sign out, then click => file => exit to close the Creative Cloud app - Launch Firework, and you should be prompted to sign in, login with your Adobe Creative Cloud details, click the 'license this software' button if you see it, did Fireworks launch successfully?

 

Paul-M - Community Expert
Nancy OShea
Community Expert
Community Expert
October 13, 2021

Right-click on Fireworks desktop icon and select Run as Administrator.

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
October 16, 2021

I have Creative Cloud All Apps. When I run it as administrator "Your trial has expired" shows up. Which makes sense since I've done a workaround (wich includes "not running it as admin").

Nancy OShea
Community Expert
Community Expert
October 16, 2021

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid Adobe ID and password.

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
October 13, 2021

Do you have a PAID Creative Cloud ALL Apps plan?

Can you download Muse?  That sometimes helps Creative Cloud users get beyond the licensing prompt.

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
October 16, 2021

Licencing promt doesn't show up.