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Bram M
Bram M
Participating Frequently
December 14, 2020
Answered

I have Creative Cloud All Apps but Fireworks is no longer included?

  • December 14, 2020
  • 6 replies
  • 5393 views

When I try to open Fireworks CS 6 it says my trial has expired. 

It has worked fine in the past. 

 

 

    This topic has been closed for replies.
    Correct answer Bram5FFB

    Mojave supports 32 bit apps, so in theory it should work ...

     

    You could try in the first instance doing a complete cleanup of all Adobe apps and do a fresh install, using the Cleaner Tool will help with this, here is the direct link for Mac version of the Cleaner Tool

     

    Moving forward here is an article with workarounds for using 32 bits apps on Catalina and newer.


    The Cleaner tool solved my problem. Thank you!

    6 replies

    D
    Dean Bailes
    Participant
    July 2, 2021

    Locate C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDapp.exe

     

    Right click => compatibility tab => Check the 'run this program as an adminstrator' checkbox => click the 'OK' button


    For good measure do a system restart.

     

     

     

     

      Mark Laudenbach
      Mark Laudenbach
      Participant
      March 3, 2021

      Adobe is worthless for anything releated to CS6 suite.

       

      Short story is that the CS6 suite licensing system does not support Adobe Enterprise account. So no matter how may times your try to register Fireworks it just dosen't know how make use of an Adobe Enterpise account. To get around this simply install Muse. Make sure Fireworks is closed, launch Muse and get the license for it by signing in. Once you are signed in go ahead and launch Fireworks, it should now be licensed. Afterwords it is safe to uninstall Muse.


      Mark

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        March 3, 2021

        Hi @Mark Laudenbach,

        Assuming your organization's internal policies allow you to use discontinued apps, all Creative Cloud Teams or Enterprise plan holder's should  contact your IT dept admin for a special package of Fireworks.  The same goes for Muse or other discontinued apps.

         

         

         

        Nancy O'Shea— Product User & Community Expert
        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        December 15, 2020

        @Bram M,

        What to do when paid Creative Cloud apps revert to trial mode:

        https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

         

        Manually reset the Hosts file:

        https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#reset-host-file

         

        Nancy O'Shea— Product User & Community Expert
        B
        Bram5FFB
        Participant
        December 21, 2020

        Thank you for your help, Nancy!

        Unfortunately, one of the steps I took was to uninstall the version I had, thinking it corrupt.  Now I can't find an install link anywhere. 

        Can anyone help me re-install Fireworks? I see all these references to "Older Versions" that are never where they are supposed to be!

        P
        Paul-M
        Legend
        December 21, 2020

        If you're looking for a full replacment for Fireworks, XD is not going to be it - its a protypting tool but it doesn't have the vector and bitmap editing capabilities of Fireworks, You'll need to use three apps instead; Illustrator, Photoshop and XD .. Not condusive for a fast workflow.

         

        Did you mention which OS you are trying to run Fireworks on?

        Paul-M - Community Expert
        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        December 15, 2020

        Modern Macs on Catalina or Big Sur cannot support legacy Creative Suite software including Fireworks.

         

        INDIVIDUALS:  In your CC Desktop App Preferences, check the box to Show Older Apps.

         

        TEAMS/ENTERPRISE:  Contact your IT dept for assistance.  Your plan admin will need to create a new package.

         

        Your screenshots contain sensitive personal data.  I have removed them for your protection because this is a public user-to-user community, not Adobe support. 

         

        =============
        Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! 
        =============
        3 Easy Ways to Identify Genuine Adobe Staff
        https://tinyurl.com/10791730

         

        Nancy O'Shea— Product User & Community Expert
        Bram M
        Bram MAuthor
        Participating Frequently
        December 21, 2020

        Hi again, Nancy. 

         

        I was able to download it (the instructions for "Older Apps" worked on the Creative Cloud app, but not on the website -- I couldn't find them on the website but didn't check the app! Duh).

         

        But as you say, it still crashed: 

        Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000010
Exception Note:        EXC_CORPSE_NOTIFY

        So I guess I will need to learn XD instead.  

        Sad, though.  I loved Fireworks. 

        -Bram

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        December 21, 2020

        I'm not sure what you mainly use Fireworks for but XD isn't my first choice as a replacement. 

        • Photoshop for raster images.
        • Illustrator for SVG. 
        • Dreamweaver for HTML & JavaScript code.
        • XD for UI/UX prototypes.

         

        Nancy O'Shea— Product User & Community Expert
        P
        Paul-M
        Legend
        December 14, 2020

        Hi - do you see a 'license this software' button - if you do click it .... Can you send a screenshot also?

        Paul-M - Community Expert
        Bram M
        Bram MAuthor
        Participating Frequently
        December 15, 2020

        Interesting.  This time, after clicking "License This Software", it crashed.  Here's the beginning of the Crash Report -- the rest is attached: 

         

        Process:               Adobe Fireworks CS6 [1178]
Path:                  /Applications/Adobe Fireworks CS6/Adobe Fireworks CS6.app/Contents/MacOS/Adobe Fireworks CS6
Identifier:            com.macromedia.fireworks
Version:               Adobe Fireworks CS6 version 12.0.1.274 (12.0.1)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Fireworks CS6 [1178]
User ID:               505

Date/Time:             2020-12-14 22:58:44.640 -0500
OS Version:            Mac OS X 10.14.6 (18G5033)
Report Version:        12
Anonymous UUID:        A1EB7EC7-DE7E-6741-06AA-6D0EE720D330


Time Awake Since Boot: 380 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000010
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [1178]

VM Regions Near 0x10:
--> 
    __TEXT                 0000000000001000-00000000017b4000 [ 23.7M] r-x/rwx SM=COW  /Applications/Adobe Fireworks CS6/Adobe Fireworks CS6.app/Contents/MacOS/Adobe Fireworks CS6
        Bram M
        Bram MAuthor
        Participating Frequently
        December 15, 2020

        Oh, it won't let me attach the Crash Report.  Anyhow, I did send it to Google. 

        I wonder what changed? 

        Bram M
        Bram MAuthor
        Participating Frequently
        December 14, 2020

        Just edited my account so my name shows. 

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