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Participant
Jul 13, 2020 4:44 PM UTC
Question

Initializing User Files then Crash

Hi

 

I'm in a bit of a panic here.  I cannot get Adobe Fireworks started.  I have been using Fireworks CS5 for years but there is no way I can get it started.  It goes as far as 'Initialising User files' and doesnt go any further.

I have uninstalled and reinstalled multiple times, done all the updates but still no joy.  I have also removed all registery entries and user preference folders etc.  I have al tried to run it in compatibility mode.

 

Interestingly I am also having problems running Adobe Acrobat.  WHen I open a file it opens fine then suddenly crashes.  All other Adobe products are working fine.

 

Any advice or suggestions appreciated.

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    3 replies

    Legend
    Jul 13, 2020 6:13 PM UTC

    Hi - what operating system?

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    Paul-M - Community Expert
    RetroWillAuthor
    Participant
    Jul 13, 2020 6:45 PM UTC

    Thanks for replying.  Windows 10 i'm using.

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    Legend
    Jul 28, 2020 1:01 PM UTC
    Paul-M - Community Expert