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Oh, Error in FireWorks CS5!

Forum|Forum|15 years ago
May 2, 2010
7 replies
29053 views

Today i installed FW CS5, i opened two files one by one... and when i closed 2nd file (2nd file tab). I got this error like FW CS4:

"An internal error occurred"

what's this? any solution... ????

This topic has been closed for replies.

Correct answer leadutton

Thank you for your help! I couldn't even use Fireworks CS5 - just opening it gave me the internal error.

To fix, I closed Fireworks and

1) downloaded the CS5 updater http://www.adobe.com/support/fireworks/downloads_updaters.html

2) on Windows 7, renamed the two objects in folder C:\Users\[your name]\AppData\Roaming\Adobe\Fireworks CS5\English to add a suffix of OLD to each then re-opened Fireworks.

Object I renamed in C:\Users\[your name]\AppData\Roaming\Adobe\Fireworks CS5\English:

Fireworks CS5 Panel Prefs.xml to Fireworks CS5 Panel PrefsOLD.xml

Fireworks CS5 Preferences.txt to Fireworks CS5 PreferencesOLD.txt

Problem solved!

L

leaduttonCorrect answer

Participant

Thank you for your help! I couldn't even use Fireworks CS5 - just opening it gave me the internal error.

To fix, I closed Fireworks and

1) downloaded the CS5 updater http://www.adobe.com/support/fireworks/downloads_updaters.html

2) on Windows 7, renamed the two objects in folder C:\Users\[your name]\AppData\Roaming\Adobe\Fireworks CS5\English to add a suffix of OLD to each then re-opened Fireworks.

Object I renamed in C:\Users\[your name]\AppData\Roaming\Adobe\Fireworks CS5\English:

Fireworks CS5 Panel Prefs.xml to Fireworks CS5 Panel PrefsOLD.xml

Fireworks CS5 Preferences.txt to Fireworks CS5 PreferencesOLD.txt

Problem solved!

A

Anonymous

Hi...I did this and the updater will not run. Fireworks CS5 also will not run. I try to open it and there is no errors, no intro, no anything as well? It does this with Photoshop and other programs too?

A

Anonymous

I know the topic is a bit old but I solve my problem by removing the entire Fireworks CS5 folder. I had the same problem on CS4 which was about a font problem. So, basically, never make the mistake to install a bunch of fonts at the same time. Secound, if you change hardware or system settings, make sure to manually remove or rename Fireworks CS5 folder to avoid problems. The bad thing about it is that you will lost your custom setting such as layout.

S

stephaniejones

Participating Frequently

Thank you Chess64 for your help! This saved my life tonight.

A

Anonymous

I finally solve the problem, at least in my case, I erased some files/preferences in C:\Documents and Settings\<user name>\Application Data\Adobe\Fireworks CS5 this is the list: "Fireworks CS5.mch", "Font Map.txt" and the installation language folder (in my case "en_GB").

Cheers!

Jim_Babbage

Participating Frequently

Was this a "trial and error" effort, Chess, or did you get the list elsewhere?

Jim Babbage

M

mari8899

Known Participant

I tested Fireworks CS5 heavily for 40+ hours on old computer that has ooold AMD Athlon 3500+ processor with 1 GB of old DDR ram (yes not even DDR2) with old WindowsXP. And in that time I had Dreamweave CS5 opened also so he took a 'bit' of memory also.

Didn't had not single one 'shutdown', not single one error, nothing everything worked just perfectly.

On stronger computers it works even better, if anyone has any problems with it now, could be other software issues, they are using something else that could then conflict and crash Fireworks.

I was really surprised to see FCS5 working so great on those old computers, couldn't belive it.

Artnetik

Participant

I am totally disappointed again! Since first CS I'm constantly getting Not Enough Memory, and Fireworks crash in the middle of the work! And this continues through all versions! I have 8 GB of RAM and still no help. Total SHAME. I was about to buy CS5, but this ridiculous ERROR definitely discouraged me from purchasing.

So sad...

Jim_Babbage

Participating Frequently

Rather than "buy" anything, why don't you just test out the trial?

Jim Babbage

Junaid AtariAuthor

Known Participant

Yeah Jim... your right!

A

Anonymous

All these errors occured in FW CS5??

Well, i came up with some problems too.

When opening fireworks, a message comes up saying something about not having the permission for something, because i'm not logged in as administrator, something like that. I don't remember what it said exactly because i have choosen not to appear again (In adittion, this message box appeared to respond only to double click, don't understand why )

A more serious problem seems to be this: At the welcome screen, the "Open a Recent Item" menu, does not work, except the "open" button.

Sag-e-Attar Junaid Atari wrote:
Today i installed FW CS5, i opened two files one by one... and when i closed 2nd file (2nd file tab). I got this error like FW CS4:
"An internal error occurred"
"An internal error occurred"
what's this? any solution... ????

installing fireworks mx might work

A

Anonymous

Just to be clear,i like fireworks, it's a fantastic program, and i'm always excited when a new version comes out, but it looks like adobe does not seem to like it that much. It's a shame because Fireworks is better than Photoshop and Illustrator and should be given more attention.

Junaid AtariAuthor

Known Participant

FireWorks CS3

FireWorks CS4

and now on

FireWorks CS5

I just see that things..

"An internal error occurred"

"Could not render the database"

"Not enough memory"

"FW Crash without notification"

"FW goes hang if we do hard actions"

If Adobe fixed these errors in FW CS5, why am seeing again..

my PC:

Dual Core 2 Ghz

4 GB RAM

Nvidia 8500 GT with 512MB VRAM

so why FW CS5 with these errors?

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