Skip to main content
Participant
September 26, 2021
Question

reinstall fireworks?

  • September 26, 2021
  • 1 reply
  • 202 views

hi guys, my fireworks is not working and I need to unistall and reinstall, before I do just checking I can still reistall today?  Dont want to lose it forever, thanks

    This topic has been closed for replies.

    1 reply

    Legend
    September 27, 2021

    1) Are you getting an error message?

     

    2) Have you recently updated your OS? Mac Catalina and Big Sur cannot run Fireworks natively as they cannot run 32 bit apps.

     

    Try in the first instance resetting you preferences folder, just rename the folder, for example to FireworksBK and then try launching Fireworks.

     

    Windows path to preferences folder: C:\Users\username\AppData\Roaming\Adobe\Fireworks CS6

    Mac path to preferences folder: /Users/Your User Name/Library/Application Support/Adobe/Fireworks

     

    Here are more details https://helpx.adobe.com/fireworks/kb/restore-preferences-fireworks-cs5.html

     

    Paul-M - Community Expert