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epetrusic
Participating Frequently
April 4, 2012
Question

11.2.202.228 large print jobs

  • April 4, 2012
  • 2 replies
  • 1179 views

Hello,

We've identified a problem with the latest version of Flash Player, 11.2.202.228, in which on some PCs, it causes the size of print jobs submitted through the Flash print process to balloon by approximately 10x compared to previous versions.  It appears to be browser independent; we've confirmed the behavior with IE9, Firefox 3.6 & 11, and Chrome.  We've also confirmed it is specified to this version by toggling the Flash player version back and forth between this new version and 11.1.102.63.  On affected PCs, print jobs are consistently small on 11.1.102.63, and large on 11.2.202.228.  It does seem to affect all PCs using 11.2.202.228, but we have not yet been able to identify why some work and others don't.

Has anyone else encountered or reported this bug?  If it is known by Adobe, is there any known common factor or workaround available (other than rolling back your Flash player version)?  Will this be fixed in the next version?

Thank you for your assistance.

    This topic has been closed for replies.

    2 replies

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    epetrusicAuthor
    Participating Frequently
    April 4, 2012

    Update: We have now identified 10.3.183.18 as also faulty; same problem.  That version was also released on 3/28/2012, concurrent with 11.2.202.228.

    11.1.102.63 is fine.

    chris.campbell
    chris.campbell
    Legend
    April 5, 2012

    Hello,

    I believe this is the same issue also posted in this thread: http://forums.adobe.com/message/4313152#4313152

    We're actively investigating this problem and would be grateful if you could take a minute and visit the following bug and add your vote and comments.

    https://bugbase.adobe.com/index.cfm?event=bug&id=3158025

    Thanks,

    Chris

    chris.campbell
    chris.campbell
    Legend
    April 6, 2012

    We believe this is fixed in our Flash 11.3 beta 1 that was just released, if you get a chance could you give it a try?  We're still looking into other workarounds that might be available for you.

    Thanks,

    Chris

    E
    epetrusicAuthor
    Participating Frequently
    April 4, 2012

    Correction: "It does NOT seem to affect all PCs using 11.2.202.228,"

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