Is there any way I can confirm a successful connection to the update server? Even with outbound connections allowed in the firewall settings, I'm getting these lines in "FlashInstall.log" when running the update service:
2015-10-23+22-43-20.854 [info] 1614
2015-10-23+22-43-20.859 [info] 1615
2015-10-23+22-43-20.863 [info] 1618
2015-10-23+22-43-20.868 [info] 1608
2015-10-23+22-43-20.873 [info] 1612
2015-10-23+22-43-20.878 [info] 1620
Over than that, I can confirm that I can reach both of these links while using my browser, but that's irrelevant to the issue IMO.
Based on the contents of the FlashInstall.log file you already have the latest version installed (using the installer file downloaded from get.adobe.com/flashplayer). Therefore, if the silent auto-update check happens to be successful in checking the server it's not going to find an update. To verify that your firewall is correctly configured for silent auto-update you'll need to uninstall Flash Player, install an older version (posted at Archived Flash Player versions) and then run the silent auto-update service again.
If you see the following in the log file, then the request to the server is failing:
2015-10-22+23-34-0.712 [warning] 1470 12029
2015-10-22+23-34-0.717 [warning] 1474 183
2015-10-22+23-34-0.722 [warning] 1475
12029 is Microsoft's error code for The attempt to connect to the server failed.
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Maria
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