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dickn14586439
Participating Frequently
February 11, 2015
Question

2 Adobe FlashPlayer 16's

  • February 11, 2015
  • 1 reply
  • 5257 views

Hello. I'm getting the message "Adobe FlashPlayer 16.0r0 has stopped working!".  I just changed operating systems to Windows 7 Ultimate 32bit and I'm running Firefox 35.0.1 browser.

The tech that installed the new O/S failed to load Win7 Service Pack 1 (SP1). It caused a lot of problems. I personally downloaded the SP1 last night and ran all the Windows Updates. So I'm current but now I am showing 2 Adobe FlashPlayer 16's. One is Active X and the other is NPAPI. I don't know the difference and I don't know whether to uninstall them both and download a fresh Adobe FlashPlayer 16, or what?

Thanks for your help!

This topic has been closed for replies.

1 reply

A
andys75622553
Inspiring
February 11, 2015

Hi Dick,

1. Active X is Flash Player for Internet Explorer. NPAPI is Flash Player for Firefox.

2. The current version of both Active X and NPAPI is 16.0.0.305.

3. There were more Windows updates today (Second Tuesday of the month aka Patch Tuesday)

4. If you click on Start, then Control Panel (make sure View is set to Large Icons) you should see a Flash Player Icon. If You click on it it brings up the Flash Player Control Panel.  If you click on the Advanced tab it should show you the versions of Flash Player that are  installed.

5. When using Firefox, if you click on the Menu icon then select Add-ons, then select Plug-ins, you should see Shockwave Flash Object listed. It should be Enabled.

You may have done all of these things. This is all the info. I have. If it does not solve the problem maybe someone else can help.

Good luck

D
dickn14586439Author
Participating Frequently
February 11, 2015

Hi and thanks for the prompt reply. I think I've done these but I will

check them out again according to your list above. Shockwave Flash was *Always

Active*. What I still don't understand is whether it is o.k. (or not) to

have both the IE and Firefox versions on my system...sounds like they are a

necessity if I ever do want to do something with IE.

That leaves me with why I keep getting the message that *Adobe

FlashPlayer 16.0r0 (strange number) has stopped working. *It flashes at me

constantly and I just 'X' out of it.

Dick Newman

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On Tue, Feb 10, 2015 at 9:19 PM, andys75622553 <forums_noreply@adobe.com>

A
andys75622553
Inspiring
February 11, 2015

Hi Dick,

1.You can have both Flash Player Active X and NPAPI installed at the same time. I use both IE and Firefox so I have both installed.

2. I do not know what the issue is with the flashing/popup but there is a lot of Flash Player phising that tries to get you to download malware. I have seen it numerous times over the years when I search on google.

The important thing is to ignore Flash Player popups and only download or upgrade Flash Player from an official Adobe website.

3. I am not sure if uninstalling and reinstalling Flash Player will do any good since you seem to have verified that you have the latest versions installed both for IE and Firefox.

4. If you do not get any good suggestions here you might want to try posting in the "Using Flash Player" section of the forum.

Good Luck

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