3 working days waiting for extension of the Enterprise license?

Question

Hello Community,I have to vent my Anger. I was not informed about the expiring license of Flashplayer via Enterprise and should now wait 3 working days for the extension? What shoud that? I need the .MSI files in the network for Redistribution. For Security Updates I can not wait 3 days here. Can someone send me a link to the .MSI files so I can quickly fix current gaps? Many Thanks.  Greetings Sebastian

_maria_ · Answer

Hi,The vast majority of requests are approved virtually immediately. Depending on the information provided, a request can take a few days to process. The distribution installers are only available from the distribution page. Direct links do not work.The email comes from noreply@adobe.com and contains an encrypted PDF attachment. Some spam filters and perimeter email scanners block the email due to this. Please check you spam filters and perimeter email scanner, if used, quarantine folder to see if the email is there. If not, private message me the Adobe ID/email address used to apply for the distribution license and I'll follow-up with the licensing team. To send a private message, click on my user_name link and then on the 'Message' button link. For reference, include a link to this discussion topic.Thank you.--Maria

Inscrivez-vous

Login social

Bienvenue

Login social