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jenyfa
Participant
November 6, 2008
Answered

32bit browser on 64bit Windows 2008 Server

  • November 6, 2008
  • 4 replies
  • 2045 views
We're running 32-bit IE 7.0 on a 64-bit installation of Windows 2008 Server. When attempting to download Adobe Flash Player from adobe.com, we receive the message that our platform is not supported.

This article mentions it is possible to use a 32-bit browser on a 64-bit OS with Flash Player: http://www.adobe.com/go/6b3af6c9

And this one suggests that Windows 2008 Server is supported: http://www.adobe.com/products/flashplayer/systemreqs/index.html


What are we missing? Any help is appreciated!
Thanks in advance.
    This topic has been closed for replies.
    Correct answer
    I spoke a little too soon. They're not going to push a workaround, just a full update on Nov 13th.

    For a workaround player installation, get the EXE version of the installer from http://www.adobe.com/go/tn_19166

    4 replies

    A
    Anonymous
    December 14, 2008
    I just purchased a new computer that is running windows IE 7 64 bit.
    I cannot download flash player to view most web pages.
    I keep getting the same message to use a 32 bit browser.
    Any idea if Adobe is working on flash working with vista windows 64 bit?
    Thanks =)
    A
    Anonymous
    Correct answer
    November 7, 2008
    I spoke a little too soon. They're not going to push a workaround, just a full update on Nov 13th.

    For a workaround player installation, get the EXE version of the installer from http://www.adobe.com/go/tn_19166

    J
    jenyfaAuthor
    Participant
    November 13, 2008
    Thank you! We successfully installed Flash today on our 64bit Windows 2008 Server with 32 bit IE 7. :)
    A
    Anonymous
    November 7, 2008
    Just got a reply from the web team. They've confirmed the issue.

    They're working on a temporary workaround for now, and a full fix in their planned web update next week. So this should only be an issue for a few more days.
    J
    jenyfaAuthor
    Participant
    November 7, 2008
    Good News! Thank you for following up and the quick reply.

    Out of curiosity is there a place to bypass the OS detection and just get the actual file to download?
    I'm assuming there's not or else that would have been offered as a workaround.
    A
    Anonymous
    November 6, 2008
    I sent out some pings about this situation yesterday but haven't gotten anything back yet.

    Flash Player itself supports any 32-bit browser running on a 64-bit OS. That's not the problem here... What you're seeing is OS detection on the Flash Player Download center.

    So I'm still waiting for someone from the web team to get back to me..
    J
    jenyfaAuthor
    Participant
    November 7, 2008
    Thank you so much. I hope you receive an answer soon. :)
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