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June 15, 2012
Question

6-15-2012 upgrade and browser flash video problems.

  • June 15, 2012
  • 1 reply
  • 2327 views

The 6-15-2012 upgrade for flash player v. 11.3.300.257 causes flash videos not to load in the firefox browser. 

What can I do to remedy this situation besides rolling back to a previous version or disabling protected mode

permanently?

Flash content does not appear at all in my browser (firefox v. 5.0), and I do not have realplayer installed.

There is no crashing, error message, flash video content does not even appear.  Changing browser settings and

preferences or disabling addons does nothing. This problem has never occured before the 6-15-2012 update.

The operating system is W7 64 bit.

Troubleshooting methods outlined on page http://forums.adobe.com/message/4468493#4468493 do not work.

Quote

"Finally, if these problems are blocking you from using Flash Player we recommend, as a last resort, you either

revert back to Flash Player 11.2 or temporarily disable Protected Mode.  We strongly recommend that

Protected Mode is manually enabled once this issue is resolved."   If I cannot resolve this issue then I

cannot manually re-enable protected mode.  Again, is there any solution that does not involve rolling back to

an earlier version or disabling any sort of protection?

    This topic has been closed for replies.

    1 reply

    June 15, 2012

    RE: "We strongly recommend that

    Protected Mode is manually enabled once this issue is resolved."

    If I cannot resolve this issue then I cannot manually re-enable protected mode.

    ---------------------------------------------------------------------------------------------------------------

    What they mean is when Adobe resolves this issue.  So far, there's nothing the user can do if the protected mode is what is causing the problems.

    If you look over the dozens and dozes of posts about this, you'll see that some progress has been made.  The bug causing Firefox's "silent crashes" or crashes upon close-out has been duplicated, and according to some sources, has been "resolved," but so far, no patches or formal announcements have been made.

    Since there seems to be a host of problems associated with Flash Player 11.3.300.257--conflicts with Real Player; constant crashes; excessive memory/CPU usage, etc.-- I'd imagine that Adobe will try to (hopefully)  fix as many as possible in the next version.

    In the meantime, we'll all  have to wait it out using the earlier version or the new version that we--ourselves--have had to hack to disable "protected mode."  Not knowing how vulnerable Flash Player is without the Protected Mode, I'm staying away from sites with Flash Content as much as possible.  Unfortunately, since most of my browsing involves business related activities, and since many, many business related sites have some Flash content, this can be a challenge.

    Ortho_Fan