A problem with this webpage caused Internet Explorer (IE9) to close and reopen the tab

Forum|Forum|14 years ago
May 31, 2011
3 replies
21422 views

I have IE9 (using 32-bit version) installed on a relatively new laptop with Windows 7 64-bit. Up until last weekend IE9 worked fine and Flash Player worked fine too.

At the weekend a webpage asked for Flash Player to be updated - which I did. Ever since then whenever I go to a webpage needing Flash Player I get the message "A problem with this webpage caused Internet Explorer to close and reopen the tab". This happens twice and then an IE9 error page.

I have read the discussions in here about the problems with Flash Player 10.3 and have tried the various solutions. I have updated to 10.3.181.16 having tried 15 and 14 previously. Same problem.

I have reset IE9. Same problem.

I have disabled all add-ons which stops the problem. If I enable just the Flash Player add-on then the problem recurs. Since there are so many webpages that use Flash I do not want to run my browser without this add-on running.

If I enable the add-on and run IE9 using software rendering instead of GPU rendering then I don't get the problem. However, this isn't exactly making the best use of the resources on my laptop.

This may well all be related to the 10.3 problems but no one seems to have mentioned having a problem with tabs closing and reopening so I thought I would post on here to check.

Any suggestions for how to solve this (other than using software rendering)?

This topic has been closed for replies.

A

Anonymous

Hi, I've gathered links that may be helpful for you. Explanations of the 10.3.181.16 etc. Also the reasons that this was due to an issue with the 10.3.181.14 and IE9. I think there may be links in the 3rd link below how to report info if that's not working.

http://forums.adobe.com/thread/852458?start=50&tstart=0
http://blogs.adobe.com/flashruntimereleases/2011/05/31/flash-player-10-3-181-16-windows-activex-released/
http://kb2.adobe.com/cps/904/cpsid_90416.html

Thanks,

eidnolb

A

Anonymous

Hi, also check in Control Panel/Programs & Features to make sure you have the latest Java version. If you have any other version remove them and reboot.

This issue may not be Flash related, but Java/ActiveX Filtering.

eidnolb

A

Anonymous

Hi, Have you tried using the Compatibility Mode? Following is the main site for IE. I would also check the ActiveX Filtering also.

http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/features

eidnolb

T

Toran2Author

Participant

Thanks fo the reply. I am afraid that doesn't give me a solution. I cannot even load my homepage (which is www.bbc.co.uk) without the problem triggering almost immediately. Afer the two error message (with the tab reopening each time) I am left with an IE9 error page saying "Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem." Compatibility mode is not available, nor the back button. This isn't an issue over the compatibilty of the websites. I didn't get this problem with these same websites before Flash Player was upgraded.

As for ActiveX filtering, I tried that. But when I come to a webpage where I want to see the Flash Player item, I can't see it unless I switch off ActiveX flitering for that page - which immediately kicks in with the error as above.

The problem seems clearly to me to be one with the latest version of Flash Player and Internet Explorer.

As a matter of interest, I do not get any problem with Firefox or Chrome and I guess I may have to resort to using one of those. That's a pity as I prefer IE and the way it handles tabs.

T

Toran2Author

Participant

Just saw your other post. I will try your suggestion over Java.

Thanks again for your replies.

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