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thinkman12345
Inspiring
November 14, 2014
Answered

AAAAAs instead of text in the latest version of Safari

  • November 14, 2014
  • 1 reply
  • 2043 views

I'm getting strings of AAA's surrounded by boxes instead of text in my browser - primarily in ads and in videos that use Flash.  I'm using the latest version of Safari on my 2013 model iMac 27 with Mavericks OS (latest update installed) and the latest version of Flash (all of this as of 11/14/14). Is anyone else having this problem, and if so have you been able to resolve the issue?  I spoke with Apple, who, as they always do, spent a good deal of time trying to find a solution, but to no avail. After spending much time with a very gracious and knowledgable Senior Advisor, they suggested contacting Adobe, and if they didn't have a solution, they (Apple) would gladly continue to work on this issue with me.

I have little doubt that his is a Flash related problem! Thanks!

    This topic has been closed for replies.
    Correct answer thinkman12345

    Wow.  I love the weird stuff. 

    If I had to place a bet on what this is, I'd put my money on a corrupted system font.  It's not even really an A.  It's a different glyph.  It reminds me of the "missing character' box that you'd see when trying to display high-ascii text that isn't installed (like Korean on an english machine without font support), but this is even stranger.

    The dialog itself looks like the "Do you want to allow this site to store some information on your computer" prompt, which is definitely Flash Player.

    A cursory Google search supports this:

    Oncreen text is all capital A's in boxes on my ... | Apple Support Communities

    This seems like a really good suggestion from that thread:

    This is also a common problem when one installs Microsoft products. They duplicate a lot of the Apple fonts and cause all sorts of havoc with capital "A" in boxes.

    If that is the problem then you'll need to run Font Book in your Applications Folder. There are commands here to check for corrupted or duplicate fonts.

    You may also want to try Restore Standard Fonts (also in Font Book) to see if you can get Geneva back that way.


    With Yosemite now installed, I checked back on the URL I sent you previously, and NO AAAAAAAs. So far. Hopefully this upgrade cleaned up whatever mess caused the problem, but I won't completely convinced until I've used it a while.  Again, thanks for all of your help with this problem! You are my Good Samaritan of the month!

    1 reply

    jeromiec83223024
    Inspiring
    November 14, 2014

    I haven't heard anyone complaining about this yet.

    What is your system language set to?

    Can you provide me with a URL that reproduces the problem?

    thinkman12345
    Inspiring
    November 14, 2014

    It is set to English. I’m quite certain you won’t find the problem I described on your system, so I’m including a jpg of what I’m seeing (open in Preview).

    David Michael Garon

    CEO Digital INK CORPORATION now in 27 countries

    Duluth, MN: thinkman@chartermi.net

    Las Vegas, NV: thinkmanlv@cox.net

    218-393-3024

    Please consider the environment before printing this email

    jeromiec83223024
    Inspiring
    November 14, 2014

    Edit: Sorry, I thought you were a content developer for a second.

    This is not a common or widespread problem that I'm aware of.  I'm running Yosemite on my personal 2013 27" iMac and I don't see this problem there.

    I'd be happy to look at some URLs that exhibit the problem for you.