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May 21, 2012
Question

Admin is unabled to install Flash ActiveX due to missing rights

  • May 21, 2012
  • 1 reply
  • 7874 views

Hello!

I have been using FlashPlayer ActiveX for a very long time without any problems. Now I tried to upgrade to 11.2.202.253 ActiveX and received the fllowing error message:

"A neccesary file (C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe:5) could not be written due to missing access rights

." (I translated this from the orinial german error message, so the original english one might look different).

This happens on Windows 7 32bit Home Premium.

I am logged in with admin-rights (in fact I have tried with three diferent admin account).

The Flashplugin for Firefox installe without any problem.

Here is my flashinstalllog:

=O====== M/11.2.202.235 2012-05-21+13-23-59.004 ========

0000 00000010 "D:\Users\Public\install_flash_player_ax_32bit.exe"

0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0005 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

0006 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0007 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_235.ocx

0008 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

0009 00001031 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe:5

0010 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll

0011 00001026 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll 5

0012 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0013 00001106

0014 00001106

=X====== M/11.2.202.235 2012-05-21+13-30-03.038 ========

Any ideas / any help?

Thanks!

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1 reply

pwillener
Legend
May 22, 2012

It seems that the permission problem is not so much the Admin account, but either the C:\Windows\system32\Macromed\Flash folder, or some of the files that should be overwritten in it.

I suggest that you try the following:

If you still have permission problems after this, try

May 22, 2012
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pwillener
Legend
May 23, 2012

I have only looked at the FlashInstall.log file so far.  Are you really sure that the C:\Windows\system32\Macromed\Flash folder was empty at the time of the install?

I will look at the Procmon log later if I have some time.