Admin Privileges Error Popup Adobe Flash 22.0.0.209 with admin credentials

Forum|Forum|10 years ago
July 14, 2016
4 replies
3069 views

I'm having issues with the Admin privileges pop-up error affecting both the ActiveX Control AND the NPAPI (Firefox) plugin and the PPAPI (Opera).

Operating System: Windows 7

Web Browser: FireFox and Opera

Flash Player Version: Adobe Flash 22.0.0.209

Here are the results from both FireFox AND Opera.

1) I attempt to download Adobe Flash 22.0.0.209 update.

2) I attempt to install the update.

3) The result of attempting to install the update. It always does this when it hits 50%.

4) I attempt to use the Adobe Flash Uninstaller. This popped up once.

5) I attempt to install Flash Player for Internet Explorer - ActiveX. This popped up twice in a row.

6) I attempt to install Flash Player for Firefox - NPAPI. This popped up twice in a row.

7) I attempt to install Flash Player for Opera and Chromium-based browsers - PPAPI. This popped up twice in a row.

This topic has been closed for replies.

Carm01

Legend

I can get the manual process to work here:

Guide to Manually updating Flash Player - Windows

Only two steps and seems to work without any issues.

Best Regards

If I have assisted you please mark my post here as helpful

Thank You

O

OllivanderAuthor

Participating Frequently

Sorry, but your advice has yet to work for me. I'll wait for the moderators/staff to release the updated version that they've said is on the way.

_maria_

Legend

@Ollivander

I downloaded all of the online installers (Activex, NPAPI, and PPAPI) and am UTR with the Admin privileges pop-up error with the browser open or closed (I'm using Windows 7 64-bit with the latest version of Firefox, Opera, and IE.)

Is the installer in step 2 the NPAPI online installer? Based on our testing the Admin privileges pop-up error didn't impact the online installer, therefore, I suspect the installation error you're seeing in step 3 is related to something else. Please try to reproduce this failure. If you can reproduce upload the following log files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply:

FlashInstall.log saved at C:\Windows\system32\Macromed\Flash
- If this is a 64-bit OS, we also need FlashIntall.log saved at C:\Windows\syswow64\Macromed\Flash
Adobe_ADM.log and Adobe_GDE.log saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs

We have a variety of installer files. Which installer (file name) did you use for steps 5, 6, and 7?

What browser(s) did you use to download the installer files?