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MaterLuporum
MaterLuporum
Inspiring
July 9, 2015
Question

Adobe CC tutorial videos won't play in Firefox Mac (OS 10.9.5)

  • July 9, 2015
  • 1 reply
  • 342 views

I went through this yesterday afternoon with Joan Lafferty in the Creative Cloud forum, but 24 hours later I’m back here. I’m trying to watch some of the Illustrator CC tutorial videos: they won’t play.

I uninstalled and re-installed Java JRE 8u45. I uninstalled and re-installed Firefox v39. I checked my add-ons:

This is what I get at “Getting Started with Shape”:

Help, please!

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    1 reply

    MaterLuporum
    MaterLuporumAuthor
    Inspiring
    July 10, 2015

    The problem was solved (for now, anyway) by changing the /System Preferences/Flash/Storage setting to “Ask me before allowing new sites, etc.”

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