Adobe Connect and Flash Player

Question

One of my online classes runs through Adobe connect and I have to watch the recording daily. However, when I click on the recording I want to watch it tells me my flash player is outdated or needs to be downloaded. I click to download it and it says my laptop already has flash player downloaded. I tried doing the steps to get it working and it still isn't working. This laptop isn't even a month old. My dad has the same one and this problem never happens. Help!!!

_maria_ · Answer

Most browser's disable Flash by default, forcing users to enable it, and depending on the browser, for each site visited. See the following for information on enabling Flash in the browser:

https://helpx.adobe.com/flash-player/kb/install-flash-player-windows.html

If none of the work, please provide the following information:

operating system, including version
browser, including version
direct link to content exhibiting the behaviour
screenshot of behaviour being observed (see https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot )

Thank you.

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Maria

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