Participant

Question

adobe crashes every time I try to watch You Tube

Forum|Forum|15 years ago
October 28, 2010
1 reply
897 views

For 9 solid days we have tried to watch You Tube and the Adobe Flashplayer crashes everytime. We have done everything known to man to fix it. We can play Farmville but not watch BBC videos. We have cleaned the computer, unloaded and reloaded Adobe. We have scanned the computer for viruses. But nothing solves it. A man in the computer shop said he could fix it in an hour - if he can why can't I? PLEASE HELP

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Legend

280896 wrote:
We have done everything known to man to fix it.

Have you tried to disable Hardware Acceleration (Flash Player Settings)?

There are a few other things that can be done, but for that we need to know your operating system and web browser.

280896Author

Participant

Hi

No we have not tried disabling - where do we find this?

Our operating system is Windows XP and we are using Firefox now. We did have internet explorer but it wasn't working on that so we changed.

Thanks

Date: Thu, 28 Oct 2010 18:14:03 -0600
From: forums@adobe.com
To: moglet2@hotmail.co.uk
Subject: adobe crashes every time I try to watch You Tube

Legend

Can you see the Flash animation at http://www.adobe.com/software/flash/about/ ?

Right-click on the Flash object and select Settings; uncheck 'Enable Hardware Acceleration' on the 'Display' panel.