Participant

Answered

Adobe Distribution Approval not working...

Forum|Forum|9 years ago
October 18, 2016
10 replies
2585 views

Hello,

I've applied to distribute Flash, Reader, and Shockwave and I haven't received the approval email yet. It has been well past 3 days.

This topic has been closed for replies.

Correct answer Satinder S Bains

Hi Ramsin,

Licensing team has processed the request and sent the email. Please confirm if you have got it. Thanks.

strongr43826816

Participant

I applied for Flash Player Distribution on Oct 28th and have not received confirmation email from noreply@adobe.com. Been monitoring email filters too.

_maria_

Legend

@ strongr43826816

I'll notify the licensing team to resend the email.

--

Maria

strongr43826816

Participant

Thank you. I received the message with distribution agreement.

meddit

Participant

I have the same problem.

I try again.

_maria_

Legend

@meddit

Private message me the email address used to apply for the distribution license. If you applied using a public email address (e.g. hotmail, yahoo, gmail, etc) the license would have been denied as public email addresses are not allowed. If this is the case, re-apply with a business/organization/non-public email address.

--

Maria

brittanyg21130348

Participant

What is the link to even apply for the license?

T

tommiev39403900

Participant

This seems a general problem.

We also applied more than a week ago, did not yet receive any confirmation mail.

In the meantime all users are complaining about error messages about the plugins that are appearing.

Could you send us the confirmation mail as well please?

K

KroKim

Participant

Same thing here, registered 27th and still no email, and yes ive checked the spam-folder

_maria_

Legend

@KroKim and tommiev39403900

I have notified the licensing team to resend the email.

--

Maria

W

wolfgangw71630818

Participant

I have the same problem.

S

Satinder S Bains

Participating Frequently

Hi Wolfgang,

I received your details and forwarded to the licensing team.

Thanks

W

wolfgangw71630818

Participant

Thank you! I have got the Agreement Mail

R

ramsiniAuthor

Participant

I finally got mine, thank you.

S

Satinder S BainsCorrect answer

Participating Frequently

Hi Ramsin,

Licensing team has processed the request and sent the email. Please confirm if you have got it. Thanks.

A

Anonymous

Hi María and Satinder,

I'm having the same issue, I didn't received my email and applied for Flash Player license about a week ago. Can you resend the email please? Thank you!

_maria_

Legend

@ Mesa de Ayuda CFA

I have notified the licensing team.

@freedomc98702029 and

Thank you for confirming.

F

freedomc98702029

Participant

Our company has not received an email back either. It's been over a week and a half.

_maria_

Legend

@freedomc98702029 and ramsini

I will notify the licensing team to resend the email.

--

Maria

philv3699383

Participant

I'm in the same boat. I applied early last week, and then again yesterday. Still no response.

_maria_

Legend

I have notified the licensing team of your request.

We are currently receiving a very, very high number of licensing requests. The vast majority are processed without issue, however, a small percentage are experiencing issues. The licensing team is processing these as quickly as possible.

--

Maria

V

vrfait

Participant

Do we need to reapply if it's been over 3 days?

_maria_

Legend

I've inquired with the licensing team. The email comes from noreply@adobe.com and has a PDF attachment. Please make sure your spam filters are not configured to block the email.

R

ramsiniAuthor

Participant

They're definitely not blocked, I've received an email from that address last year, but nothing this time around.

_maria_

Legend

Hi,

The licensing team has resent the email. Please check to see if you have received it.

--

Maria

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