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ramsini
Participant
October 18, 2016
Answered

Adobe Distribution Approval not working...

Hello,

I've applied to distribute Flash, Reader, and Shockwave and I haven't received the approval email yet. It has been well past 3 days.

      This topic is closed to new replies. Start a new post to keep the conversation going.
      Satinder S BainsCorrect answer
      Participating Frequently
      October 26, 2016

      Hi Ramsin,

      Licensing team has processed the request and sent the email. Please confirm if you have got it. Thanks.

      View reply

      44 replies

      strongr43826816
      strongr43826816
      Participant
      November 2, 2016

      I applied for Flash Player Distribution on Oct 28th and have not received confirmation email from noreply@adobe.com.  Been monitoring email filters too.

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      _maria_
      _maria_
      Legend
      November 2, 2016

      @ strongr43826816

      I'll notify the licensing team to resend the email.

      --

      Maria

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      strongr43826816
      strongr43826816
      Participant
      November 2, 2016

      Thank you. I received the message with distribution agreement.

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      meddit
      meddit
      Participant
      October 31, 2016

      I have the same problem.

      I try again.

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      _maria_
      _maria_
      Legend
      October 31, 2016

      @meddit

      Private message me the email address used to apply for the distribution license.  If you applied using a public email address (e.g. hotmail, yahoo, gmail, etc) the license would have been denied as public email addresses are not allowed.  If this is the case, re-apply with a business/organization/non-public email address.

      --

      Maria

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      brittanyg21130348
      brittanyg21130348
      Participant
      October 31, 2016

      What is the link to even apply for the license?

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      tommiev39403900
      Participant
      October 31, 2016

      This seems a general problem.

      We also applied more than a week ago, did not yet receive any confirmation mail.

      In the meantime all users are complaining about error messages about the plugins that are appearing.

      Could you send us the confirmation mail as well please?

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      KroKim
      Participant
      October 31, 2016

      Same thing here, registered 27th and still no email, and yes ive checked the spam-folder

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      _maria_
      _maria_
      Legend
      October 31, 2016

      @KroKim  and tommiev39403900

      I have notified the licensing team to resend the email.

      --

      Maria

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        wolfgangw71630818
        Participant
        October 27, 2016

        I have the same problem.

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        Satinder S Bains
        Participating Frequently
        October 27, 2016

        Hi Wolfgang,

        I received your details and forwarded to the licensing team.

        Thanks

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        wolfgangw71630818
        Participant
        October 28, 2016

        Thank you! I have got the Agreement Mail

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        ramsiniAuthor
        Participant
        October 26, 2016

        I finally got mine, thank you.     

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        Satinder S BainsCorrect answer
        Participating Frequently
        October 26, 2016

        Hi Ramsin,

        Licensing team has processed the request and sent the email. Please confirm if you have got it. Thanks.

        Translate
        Anonymous
        October 26, 2016

        Hi María and Satinder,

        I'm having the same issue, I didn't received my email and applied for Flash Player license about a week ago. Can you resend the email please? Thank you!

        Translate
        _maria_
        _maria_
        Legend
        October 26, 2016

        @ Mesa de Ayuda CFA

        I have notified the licensing team.

        @freedomc98702029  and

        Thank you for confirming.

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        freedomc98702029
        Participant
        October 25, 2016

        Our company has not received an email back either. It's been over a week and a half.

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        _maria_
        _maria_
        Legend
        October 25, 2016

        @freedomc98702029  and ramsini

        I will notify the licensing team to resend the email.

        --

        Maria

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        philv3699383
        philv3699383
        Participant
        October 20, 2016

        I'm in the same boat. I applied early last week, and then again yesterday. Still no response.

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          _maria_
          _maria_
          Legend
          October 20, 2016

          I have notified the licensing team of your request.

          We are currently receiving a very, very high number of licensing requests.  The vast majority are processed without issue, however, a small percentage are experiencing issues. The licensing team is processing these as quickly as possible.

          --

          Maria

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          vrfait
          Participant
          October 20, 2016

          Do we need to reapply if it's been over 3 days?

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          _maria_
          _maria_
          Legend
          October 18, 2016

          I've inquired with the licensing team.  The email comes from noreply@adobe.com and has a PDF attachment.  Please make sure your spam filters are not configured to block the email.

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          ramsiniAuthor
          Participant
          October 18, 2016

          They're definitely not blocked, I've received an email from that address last year, but nothing this time around.

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          _maria_
          _maria_
          Legend
          October 19, 2016

          Hi,

          ​

          ​The licensing team has resent the email.  Please check to see if you have received it.

          ​

          ​--

          ​Maria

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