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leed86368445
Participant
October 21, 2016
Answered

Adobe Distribution License Agreement not processed

Hi,

I recently applied for the above and it has not come through.  I have not received an e-mail from noreply@adobe.com, nor is it in spam.  Could some one look in to this for me please?

Happy to provide further info if needed.  Thanks.

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    Satinder S BainsCorrect answer
    Participating Frequently
    October 24, 2016

    Licensing team has sent the email. Please check and see if you have got it.

    13 replies

    October 26, 2016

    I am having the same issue. I applied over a week ago. I checked and we don't see the email being blocked. I added a second email to my profile so if it could be sent to both that would be great.

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    _maria_
    Legend
    October 26, 2016

    Hi rickh87017190 ,


    I'll notify the licensing team to resend the email.

    --

    Maria

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    Participant
    October 24, 2016

    Hi! I'm having the same problem. It worked fine in may this year, but now I get no email with download links.

    I've tried with my company address and my private hotmail address.


    This is urgent. Please advise.

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    Participating Frequently
    October 25, 2016

    Hi Svein,

    Licensing team has sent the email. Please check and see if you have got it.

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    Participating Frequently
    October 21, 2016

    Please private message me the name and email address used to request the license and I'll follow-up with the licensing team.

    To send a private message, mouse-over my user name and click the 'Message' button/link - this has to be done in the forums.

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    Satinder S BainsCorrect answer
    Participating Frequently
    October 24, 2016

    Licensing team has sent the email. Please check and see if you have got it.

    Translate
    leed86368445
    Participant
    October 26, 2016

    I have got the e-mail.  Thanks for the quick resolution.

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