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Participant
October 27, 2016
Question

Adobe distribution - never receive confirmation or link

  • October 27, 2016
  • 8 replies
  • 1973 views

I have newly applied twice to distribute flash and reader.  I have not seen any emails and of course I have checked my junk.

address is <Moderator: Deleted personal information>

    This topic has been closed for replies.

    8 replies

    Participant
    November 2, 2016

    I'm having the same issue. I applied a couple of days ago and have not received an email.

    _maria_
    Legend
    November 2, 2016

    Hi mikep48753509

    I'll notify the licensing team to resend the email.

    --

    Maria

    daveb16386312
    Participant
    October 31, 2016

    Hi I'm having the same issue as the others on this tread; I applied for the distro license a few weeks ago and again 3 days ago. I never received an email. We really need to get the latest Flash and Reader to our users. Can you assist? Having used the distribution portal/license for several years, I am not sure what has changed.

    Thanks for any assistance.

    _maria_
    Legend
    October 31, 2016

    HI daveb16386312

    I'll notify the licensing team to resend the email.

    --

    Maria

    October 29, 2016

    Adobe help me in PM.

    October 29, 2016

    I'm from Russia, will help me? Adobe is not.

    _maria_
    Legend
    October 31, 2016

    @ангела5555666666666666666

    Please don't post to multiple topics. Since you're posting to a topic for the distribution agreement, I'm assuming that is what you are having problems with.  Have you applied for a distribution license?  If so, and you did not receive the email, private message me the name and email address used to apply for the license.  I'll follow-up with the licensing team.

    --

    Maria

    Participant
    October 31, 2016

    Hi I'm having the same issue as the others, applied 5 days ago still no email. We really need to get the latest Flash and Reader out. Please can you help.

    JoeR575
    Participant
    October 28, 2016

    Same issue here. I applied two weeks ago and still have seen no email. Any help would be greatly appreciated.

    Thank you.

    _maria_
    Legend
    October 28, 2016

    Hi JoeR575 ,


    I’ll notify the licensing team to resend the email. 
    The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and we'll follow-up with the licensing team.  Also post back here if you do receive the email.

    --

    Maria

    JoeR575
    Participant
    October 28, 2016

    Thank you Maria, I did receive the email.

    williec38692506
    Participant
    October 28, 2016

    I am in the same boat.  I have tried twice and have not received a reply.

    Thanks.

    _maria_
    Legend
    October 28, 2016

    Hi williec38692506 ,

    I have notified the licensing team to resend the email.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and we'll follow-up with the licensing team.  Also post back here if you do receive the email.

    --

      Maria

    _maria_
    Legend
    October 27, 2016

    @jonh60989406 ,

    The licensing team resent the email.  Please confirm if you have or have not received the email.

    Thank you.

    --

    Maria

    Participant
    October 28, 2016

    Yes I did receive the email this time.

    Thank you

    _maria_
    Legend
    October 28, 2016

    jonh60989406​,


    Thank you for confirming.

    --

    Maria

    _maria_
    Legend
    October 27, 2016

    Hi,

    I will notify the licensing team to resend the email.  You should receive the email within 2-3 business days.   If you don't receive the email within 2-3 business days, don't apply again.  Reply to this post and we'll follow-up with the licensing team.

    Thank you.

    --

    Maria