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March 17, 2010
Question

Adobe End User Agreement Pop-Up Window Won't Go Away And Prevents Flash Player Download To Palm Treo

  • March 17, 2010
  • 1 reply
  • 2268 views

Gentlemen:

I have tried to download Adobe Flash Player to my Palm Treo from the following website:

         

http://www.adobe.com/products/flashplayer_pocketpc/downloads/player.html

When I attempt to execute the download, after a few seconds a pop-up window appears which obscures everything else on the screen.

This pop-up is the "Adobe End User Agreement."  This agreement is apparently to be read by the customer and then it should be cleared from the screen so the process can continue.

However, the pop-up window never goes away or evaporates.  It stays permanently.  It prevents the download process from being completed.

Thus, the download process is completely frustrated.

I have tried this several times via several new downloads, thinking it was the result of a random glitch, but the same thing happens every time.

Can anyone please help me with this problem?

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    1 reply

    March 17, 2010

    Hi, when that pops up you have to agree to it or accept it before you can proceed. This is no different than any other EULA.

    Do that and try again.

    Thanks,

    eidnolb

    Adobe Employee
    March 17, 2010

    I do not believe Flash Player is supported on the WindowMobile 6.1 Palm Treo is it...

    March 17, 2010

    Hi, I have no idea, all I know is if a EULA comes up, you either accept it or agree to it.

    Here is some info on mobile devices:

    http://www.adobe.com/devnet/devices/index.html?navID=gettingstarted

    Thanks,

    eidnolb