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Participant
December 8, 2015
Question

Adobe Flash

  • December 8, 2015
  • 3 replies
  • 321 views

I am trying to view photos or videos through chrome but it says I must download flash (which I have done a million times) when I go to download it yet again, it says it is already installed but may be disabled. When I follow how to enable it, the option is not there to enable Flash. Help.

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3 replies

_maria_
Legend
December 8, 2015

Hi kelliem59161898,

Please provide the following information:

The Enable for Chrome page, which I assume is what you are referring to, has instructions to go to chrome://plugins to enable Flash Player.  There is an alternate method to enable/disable plugins.  Please do the following:

  1. Launch Chrome
  2. In the address field type: chrome://settings/content
  3. In the window that displays, scroll down to Plugins
  4. Ensure 'Run all plugin content' is selected

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Maria

Participant
December 10, 2015

I hate this computer, I don't know how to do anything on it. I can't even figure out how to screen print that stuff the way it tells you to on this thing. I tried to change the plug ins the way you explained also and it did not have that option either.

_maria_
Legend
December 10, 2015

Hi kelliem59161898,

I'm sorry for your frustrations.  If you're using Chrome these are the only two options (via browser UI) to enable/disable plugins.  If you're not seeing these then something is wrong with your Chrome installation.  This is the reason I asked for the screenshots. This FAQ How to post a screenshot in the forum describes how to take a screenshot on OS X and Windows and how to attach that to your post.

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Maria