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M
memawbundy
Participant
March 24, 2010
Question

Adobe Flash

  • March 24, 2010
  • 1 reply
  • 388 views

I have been trying to download Adobe Flash Point for several hours now.  It says it is downloaded, and it shows up in installed programs, but when I go into anything that needs adobe, I get the message that I need to download Adobe 9 or higher.  I have removed and re-installed the program at least one dozen times today, and still cannot get it to work.  I have called Adobe support 5 times and either get put on hold, with no one coming back on the line, or get referred to this forum.  I have called Dell for support, and they want $239.00 to go in and check my system.  I just paid Office Depot $199.00 yesterday to Dianose & Repair my computer after getting a virus.  After calling them they say that nothing they did would keep Adobe from be able to perform correctly.  Does anyone have any suggestions as to where to turn to now?

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    1 reply

    pwillener
    pwillener
    Legend
    March 25, 2010

    What is your OS?

    What is your browser?

    What is "Adobe Flash Point" - do you mean Adobe Flash Player?

    What is "Adobe 9" - Adobe Reader 9?  Adobe makes many products; it helps if you specify the full and exact product name.

    Now, since you posted in the Adobe Flash Player forum, we assume that you have a problem with Flash Player.  Go to http://www.adobe.com/software/flash/about/ - can you see the Flash animation and a product version beneath it?

    Please answer all questions, and someone will be able to help you.

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