Skip to main content
E
Emmanuel0D45
Participant
January 16, 2021
Answered

Adobe Flash blocked content. I can no longer read my content

  • January 16, 2021
  • 1 reply
  • 876 views

So, i have some of my program text online supported by Adobe Flash player. I see the EOL has been enforced and I am now frustrated especially because I do not know how I can continue accessing these materials. I am not seeing any alternative. Each time I tried to access the material, I see Adobe flash has blocked content. I tried for hours to see if there are alternative solutions on the website, but all I see was EOL on Adobe Flash player.  Does anyone know what I can do as this is quite frustrating? 

    This topic has been closed for replies.
    Correct answer jeromiec83223024

    If you haven't already, update to the latest version of Acrobat or Reader.  The Acrobat team did a lot of work to address Flash dependencies from actual Acrobat features (things like PDF portfolios created Flash dependencies, but current versions continue to support that functionality sans Flash).  If Dell actually embedded Flash content that's critical to using the document, that's a problem.  If updating to the latest Acrobat or Reader doesn't help, you'd need to ask Dell for an updated document without embedded Flash content.

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 16, 2021

    There is no replacement for Flash Player, sorry. 

     

    The Flash Player EOL was announced 3-1/2 years ago giving IT experts, software and website developers more than enough time to prepare for this.  In addition, announcements were all over the news channels as well as  Apple, Facebook, Google, Microsoft and Mozilla.  

     

    Contact whoever made your software or system to see if they created an updated version that doesn't require Flash Player.


    [Moderator moved from Using the Community (forums) to Flash Player.]

     

    Nancy O'Shea— Product User & Community Expert
    D
    default5cxn2aiiinqo
    Participant
    January 17, 2021

    And if they won't?  What is the alternative?

    The service manual for the Dell Latitude XT2 computer (a .pdf document published by Dell)  contains a notice stating that Adobe flash player is required to view some of the images.  Now that flash player is disabled, there are large blank spaces in the manual where some of the pictures should be.  As Dell ceased production of the XT2 about 10 years ago, there isn't any chance that Dell will ever publish an updated service manual that doesn't require flash player.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      January 17, 2021

      You'll need to contact DELL about the manual as they may have have alternate versions in HTML or plain text. 

      However, to read PDF files, you do need a modern version of Acrobat.  See links below.

       

      FREE Acrobat Reader -- view, comment, print & sign PDF.
      https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

      Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
      https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

      Nancy O'Shea— Product User & Community Expert
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices