Skip to main content
Participant
May 31, 2016
Question

Adobe Flash error

  • May 31, 2016
  • 1 reply
  • 284 views

I have a Mac OSX 10.11.5.

every time i try to download flash it pops up and starts initializing gets about 55 percent done then says there was an error. i have gone through all the steps that the site says. I have uninstalled all files and tried a clean install and still does the exact same thing. please someone give me some advice

This topic has been closed for replies.

1 reply

_maria_
Legend
May 31, 2016

I'll need to get installer log files to troubleshoot the behaviour.  Please review the FAQ Where do I find the Flash Player installation log on the Macintosh?  and provide all 4 files listed (Adobe_ADM.log, Adobe_GDE.log, FlashPlayerInstallManager.log, and install.log) for the same installation attempt.  Upload the files to cloud.acrobat.com/send (see How to share a document) and post the link to the uploaded files in you reply.