Adobe Flash Installer (version 23.0.0.185) hangs at 90% on my iMac

Forum|Forum|9 years ago
October 19, 2016
2 replies
1756 views

Mac OS 10.11.6, iMac (21.5-inch, Mid 2011)

Safari Version 10.0 (11602.1.50.0.10)

Flash version: just uninstalled it, so I no longer have a version

I have tried both the online and offline versions of the installer, to no avail. It always hangs at 90%. One of the first steps that I tried was performing a totally "clean" install (removing all remnants of the players and plugin anywhere on my computer). So, that means that I no longer have any version of Flash available to me at all!

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tkerstetAuthor

Participant

I upgraded to Mac Sierra today, and was able to install Flash Player successfully. Thanks, everyone, for your suggestions!

~Tod

_maria_

Legend

I'll need to get the install log files from you to troubleshoot. Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and configure your system to obtain all 4 log files (Adobe_ADM.log, Adobe_GDE.log, install.log, and FlashPlayerInstallManager.log) for the same installation attempt (you'll need to run the installer again to ensure this). After obtaining the log files upload them to How to share a document and post the link to the uploaded files in your reply.

Thank you.

tkerstetAuthor

Participant

Here are my log files:

Shared Files - Acrobat.com

C

charlesp63868842

Inspiring

I don't know if you have investigated other questions on this problem elsewhere in this forum, but if not here is the solution that I followed and it works! Reload you OS!

9. Re: Flash install stops at 90%

richardday108 Oct 22, 2016 9:01 AM (in response to charles Palenz)

I solved my flash installation problem by reinstalling El Capitan. This is installing over one's existing macOS, NOT a clean install:

BACK UP, underlined 100 times

Then, AFTER BACKING UP,

Command-R while restarting

Select Reinstall Mac OS X (or words to that effect)

This also fixed some other odd behaviors: an error message about a CoreTelephony Trace File problem, and an error message about a lockfile problem. Also, I was able to update Office 2011, which had failed before.

Try it! (after backing up)

9. Re: Flash install stops at 90%

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