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westonlee17
Participant
March 18, 2017
Question

Adobe Flash - Installs and says it installed but when I go to use it doesn't seem to work

  • March 18, 2017
  • 1 reply
  • 315 views

I have a MacBook with the latest software updated. I have downloaded and installed the latest version of Adobe Flash. Even when i go on the Adobe website for the troubleshooting it says Congratulations! The latest version has been installed. However when I go into programs that require flash (Cricut Design Space) it still tells me i need to have the latest version and won't work. When I click on Flash, it just brings up the box again to install Flash Player which I have done several times. I have went through all the troubleshooting steps, including adding it as a PlugIn to uninstalling and reinstalling. I don't get any errors during installation it tells me it is complete and to restart my browser which i do and i have tried restarted the entire computer. I am at a loss. Can someone help??

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1 reply

_maria_
Legend
March 20, 2017

I suspect you're using Safari.  If so, Apple has disabled Flash by default in Safari and users have to enable it, either on all sites, or per site.  See Enable Adobe Flash Player for Safari  for assistance in enabling Flash Player on Safari.