Adobe Flash Not Installing on MAC

Question

None of the trouble shooting forums are helping.  I can not install adobe at all in crashes as soon as the install starts.  I am running OS X EL Capitan version 10.11.5.

_maria_ · Answer

What is the name of the installer file you are using? We have various installer files and the file name will tell me exactly which one you are using.

At which point in the installation workflow process is the crash occurring? For example, immediately upon launch, after entering the Admin UserID/password, something else?

Does the crash generate a crash log file (usually saved at ~/Library/Logs/DiagnosticReports/)? If so, please upload the file to Document Cloud at cloud.acrobat.com/send (see instructions at How to share a file using Adobe Document Cloud) or some other file sharing service of your choice that doesn't require user-account to access, and post the link to the uploaded file in your reply.

Thank you.

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Maria

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