Adobe Flash Play

Forum|Forum|10 years ago
May 6, 2016
3 replies
1065 views

I have been on the phone for 2 hours with adobe. I have an account with them and can actually sign in. However, when I go to the sign in screen to download, it won't accept my password. I have changed my password several times and it accepts the change. But, when I go to sign in with it, it just flashes and won't go through. HELP!!

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A

Anonymous

I know my apple ID and password. I tried it and it wouldn't let me update the flash player. I am so confused. I am computer stupid and just don't know how to do all of this stuff

jeromiec83223024

Inspiring

Please read my response carefully. If your computer doesn't require a password, then you can probably just leave the password blank and hit OK.

A

Anonymous

You are awesome! When it ask for login i just hit ok and it went through. 3 1/2 hours of stressing and you fixed it for me. Thanks!!!

A

Anonymous

I have a newer imac. I don't have a password to get into the computer. How do I find that password? I have an apple ID and password and tried to get past the "Log in" prompt but it doesn't work either. I have NEVER had this problem. I was on the phone for over 2 hours and they referred me to you

jeromiec83223024

Inspiring

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240

_maria_

Legend

Hi,

Adobe Flash Player does not require a user ID and password to install. This is your operating system prompting for administrator credentials to install the software. Please see What userid & password do I need to install Flash Player? for assistance.

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Maria

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