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natalieelyse
Participant
December 18, 2012
Question

Adobe Flash Player 10.1.102

  • December 18, 2012
  • 1 reply
  • 2037 views

I have to download this every time I start up the computer.  Previously I didnt.  Have had a look at the suggestions, but the abbreviations confuse me, am not an IT person really.  Any simple clues for me to try?

    This topic has been closed for replies.

    1 reply

    chris.campbell
    chris.campbell
    Legend
    December 18, 2012

    To help troubleshoot we'll need the following system information:

    I'm going to guess you're using a Mac PPC, in which case are you visiting a website when you get prompted to update?  What does the message say, if possible please provide a screenshot.

    N
    natalieelyseAuthor
    Participant
    December 20, 2012

    Hallo Chris, I have Windows 7, so not a Mac. I just wanted to look at something sent on Hotmail from American Express, and again it has come u with the same message. Very time consuming, as I have to close all other windows before it will load. Sorry, screenshots are something I havnt ever done, but later on will copy down the message again. Sorry to be so unhelpful.Thanks, Natalie

    Date: Tue, 18 Dec 2012 14:11:28 -0700

    From: forums_noreply@adobe.com

    To: thompsonjn@hotmail.com

    Subject: Adobe Flash Player 10.1.102

    Re: Adobe Flash Player 10.1.102

    created by Chris Campbell in Using Flash Player - View the full discussion

    To help troubleshoot we'll need the following system information: Operating systemBrowserFlash Player version I'm going to guess you're using a Mac PPC, in which case are you visiting a website when you get prompted to update? What does the message say, if possible please provide a screenshot.

    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4931398#4931398

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