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17 replies

G
GRhodus
Participant
February 11, 2011

this did NOT work for me.....any other suggestions....

pwillener
pwillener
Legend
February 12, 2011

Please don't resurrect such old topics!  Start your own topics and give all relevant information (your OS & version, browser & version, and an exact description what your problem is).

C
Careful_Observation
Inspiring
May 10, 2009

(This is a possible solution for most users) I have found that inside the folder C:\WINDOWS\system32\Macromed\Flash (WinXP Home/Pro) (Computer > C: Drive > Windows > System32 > Macromed > Flash for Vista) there should be a file named FlashUtil10b.exe (IF NOT YOU SHOULD UPDATE AS SPECIFIED!) (or FlashUtil10a.exe or for older versions something similar depending on your version), which is the update utility for flash player. Click on this and if it updates, you will have to restart your computer. This should fix any missing files, and update you to the latest version.

On a side note to all those who read this, I downloaded and installed 5 different times, the same version, from different websites, all for the "new" flash version, and they didn't work (this also included trying to update Shockwave player itself). Apparently, going directly to the website and downloading a new version of Adobe Flash Player, and installing, doesn't uninstall the older version, (though it says it does) nor fixes the problem. I assume they are aware of this problem, because they included this bug fix in revision 10b. This fix should work for those of you whom cannot view/see flash images as well. There also appears to be a bug/reference problem with the installation of IE8 giving the error "Missing Shockwave Decompression XTRA", when trying to play a Shockwave/Flash file, which seems also to affect Firefox and other browsers. It doesn't recognize that the folder or files that it needs in it, exist. I never had his problem before, until IE8 was installed. I checked which version I had in the system32 folder and found this updater built in to Adobe. Version 10a does NOT automatically update, but version 10b includes this fix. I currently had version 10a when I received this error, and began digging for a solution. Doing the update as described above fixed the problem, and updated it to version 10b.

The new flash version 10b has some new features, such as volume control, auto-updating, and several rendering options for those who may have a faster or slower computer/video card.

I found this works great for XP users but unsure of the Vista users. The process is the same  for Vista and the update should still work the same, as long as you run it as Administrator, I assume. I have this also posted on wwwdslreports.com at http://www.dslreports.com/forum/r22115254-IE-IE8-and-Adobe-Flash-Question and here http://www.dslreports.com/forum/r22361930-Adobe-Flash-Player-10-Fix-for-WinXP-IE8-Firefox-ect. It appears to work for everyone so far. I have not heard of any problems from users with this problem running the RC (Release Canidate) for Windows 7 yet.

I hope this works to your benefit.

G
Gary_Goldblum
Inspiring
April 8, 2009

This method has worked for many and needs to be back on page 1.

So....BUMP! 

D
donna_c1957
Participant
March 9, 2009
I have installed Adobe Flash Player, Adobe Shockwave AND Adobe Reader 9. I still get a error message on my computer when I try to change my avatar in Y/A that says I need the latest version of Macromedia Flash Player. When I click on it, then I go back to the same page I downloaded Adobe Flash Player. What am I doing wrong?
H
hamutomia
Participant
March 8, 2009
I will try this if is effective.
S
Satine1974
Participant
February 19, 2009
I have been trying to figure out for weeks how to fix this problem and just came across this. This has worked a treat, thank you for posting this information.
A
Anonymous
February 20, 2009
quote:
Originally posted by: Satine1974
I have been trying to figure out for weeks how to fix this problem and just came across this. This has worked a treat, thank you for posting this information.


No problem!
T
thal05
Participant
February 19, 2009
If I am entering this in the wrong place I'm sorry but I need help.I have followed these steps to un install old flash and re install new flash.
Download un install tool save to desktop.I have made sure all programs are closed.
It says to restart computer,should it shut down after un installing the old flash player?well it does not shut down.I shut down manually.I then restart through all programs as per instructions.I install new flash player but dont get the instalation complete video.Then I go to comp>c;drive>windows>system32>macromed>flash.Then sec tab,everyone,edit,tick full control and do same for flashutil10a. I cant play the video.Whats wrong.Please help.
A
Anonymous
February 20, 2009
.thetechangel.com/blogberry/2008/10/adobe-flash-player-10-fix-for-vista-xp/comment-page-1/#comment-445

quote:
thal05 - is full controlled enabled for your user account name, as well as ‘everyone’?
G
Gary_Goldblum
Inspiring
January 23, 2009
Well, it's that time again, so BUMP!
Folks, this has worked for many, so back to page 1.
A
Anonymous
January 26, 2009
Thanks so much Gary for the shamelessly good promo / bump - can't thank you enough!
J
justinroncase
Participant
December 21, 2008
http://kb.adobe.com/selfservice/viewContent.do?externalId=fb1634cb&sliceId=1
Download SubInACL from Microsoft to fix permission issues that prevent the Flash Player installation
^^ Similar but different right?
S
scottthreet32
Participant
December 18, 2008
Im having the same problems as everyone else stop background programs the use flash.uninstall with tool done the reset zip tool with microsoft program together.DONE what that hyper link has suggested and still here i am .until the issue is cleared up and i have gotten some help from adobe im running firefox ....SO HELPPPPPPP PLEASE
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