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jimlowry
Participant
April 13, 2014
Question

Adobe Flash Player 13 failed to register on Windows 7. Why?

  • April 13, 2014
  • 1 reply
  • 1469 views

I also had the same 'Failed to Register' problem with Flash Player 12 update install. Was only able to recover by doing a system restore which stopped it asking me to update and then failing. I didn't try to update after the system restore so don't know what is on my machine now.

I've downloaded the cleanup from adobe and ran the program as administrator and nothing worked.  I even deleted a registry entry which also had no effect.

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1 reply

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tomferratt
Participant
April 14, 2014

Same problem.  Flash player 12 just stopped loading one day in IE (only browser I have on this PC) - all I saw was green boxes any time a flash object like a video would try to load.  So I tried reinstalling Flash Player and it failed consistently stating that it couldn't be registered.  I tried installing the new v13 but I get the same "can't register" errors.  This happens with online or offline installer.  I ran the Flash Uninstaller utility and rebooted but that didn't help.  I found an article in Adobe's knowledge base about running some batch file with SubInACL but that didn't work - it did a bunch of stuff but it still wouldn't install.  That file was made for Flash 11 and I see no sign that one was made for either versions 12 or 13. 

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jimlowryAuthor
Participant
April 14, 2014

I looked up the version in control panel and I now have a working 12.0.0.77 after doing a system restore back to a point before I tried to upgrade to version 13.

System Restore has worked twice to get my machine working again. 

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tomferratt
Participant
April 14, 2014

I was able to access Adobe's archived versions download and get a full installer for 11.7.  Then, after running the Flash uninstaller app, I was able to get this to install successfully.  So I'm now successfully running Flash content, just with 11.7.  So we both have band-aids, but not solutions.  Hopefully someone out there has an answer for version 13.

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