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wills61969686
Participant
March 24, 2020
Question

Adobe flash player 32.0, was told to update is now stuck on the installing phase, been 2 days now.

  • March 24, 2020
  • 1 reply
  • 292 views

Hello, I really need help with this,

I was told i needed to update flash player so i did, downloaded then installed, in order to complete the process it told me to uninstall the flash manager thing, i had only two options, quit or uninstall so i chose uninstall as quit was not working.

i am now stuck please help, i have an exam tomorrow.

 

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1 reply

_maria_
Community Manager
_maria_Community Manager
Community Manager
March 25, 2020

I'm not familiar with a situtaion where Flash Player installer would tell you to uninstall.

 

Please try a complete uninstall, then re-install

 

  1. Download the uninstaller form https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
  2. Download the installer from https://get.adobe.com/flashplayer
  3. Exit out of all browsers and applications that may use Flash Player
  4. Run the uninstaller downloaded in step 1
  5. Reboot the system
  6. Run the installer downloaded in step 2


Note that ALL browsers disable/block Flash by default and prmopt the user to allow/enable Flash when the browser detects the content requires Flash Player.  If the browser can't tell the content requires Flash Player, it can't prompt the user to allow/enable Flash.  In this case, it's a content issue and needs to be reported to the content provider.

 

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