Skip to main content
deec1950
Participant
July 9, 2015
Question

adobe flash player

  • July 9, 2015
  • 2 replies
  • 502 views

adobe flash player will not install on my imac

    This topic has been closed for replies.

    2 replies

    amritr91416839
    Adobe Employee
    Adobe Employee
    July 16, 2015

    Hi,

    Can you please try uninstalling the older version :How do I do a clean install of Flash Player?     and then try installing latest version: Adobe Flash Player Install for all versions

    Thanks,

    Amrit

    deec1950
    deec1950Author
    Participant
    July 16, 2015

    I will review the links you sent and try it AGAIN today but I have done this several times. This has been going on for a while now.

    Thank you

    Sent from my iPhone - please excuse typos!!!

    _maria_
    Legend
    July 16, 2015

    Hi deec1950,


    To troubleshoot further, please provide the following information:

    • OS version
    • The 4 log files listed in the FAQ Where do I find the Flash Player installation log on the Macintosh?
      • To minimize duplicating steps, please read through the FAQ before doing anything
      • For Files 3 & 4, please enable verbose logging before running the online installer again
      • At the bottom of the FAQ are instructions for uploading the files, please use those to upload the files
      • Post the URL to the uploaded files in your reply

    Thank you.

    --

    Maria

    _maria_
    Legend
    July 15, 2015

    Hi deec1950,


    What does "will not install on my imac"?  Please provide detailed information so that we may be able to assist you.

    --

    Maria

    deec1950
    deec1950Author
    Participant
    July 16, 2015

    It will download, start to install and about halfway through it will stop. It won’t install.

    Dee Cutshall

    deecutshall@yahoo.com