adobe flash player

If Flash Player is already installed on your system, you most likely need to enable it for the website you're attempting to view Flash content on.  See https://helpx.adobe.com/flash-player.html for links to instructions on how to enable Flash in the various supported browsers.

If the above doesn't answer your question, please provide the following information so that we may be able to better assist you:

• Operating system version
• Web browser and version
• Flash Player version
• Explain your problem in step-by-step detail if possible
• A direct link to a web page that demonstrates the problem
• If you get error messages, please provide a screenshot