Skip to main content
B
Bushelhead
Participant
October 10, 2012
Question

Adobe Flash Player

  • October 10, 2012
  • 2 replies
  • 1501 views

Hi I cannot download Adobe Flash Player? Help.

This topic has been closed for replies.

2 replies

pwillener
pwillener
Legend
October 11, 2012

I still don't know what "cannot" means; what exactly happens when you try?

B
BushelheadAuthor
Participant
October 11, 2012

Pat,

Every time I try it downloads and tells me the installation is complete. When I need to run the software (for example to view a BBC video) my machine tells me that I need to download the latest version which I’ve already done. When I look at my control panel I see Flash Player (32 Bit) listed. When I look at programs and features within control panel the latest version (Abobe Flash Player 11 Active X) is shown. It appears to be downloaded but doesn’t function.

I apologise for not being an IT expert but I do appreciate your advice.

Thank you.

Kind regards.

Jim.

Sunil_Bhaskaran
Sunil_Bhaskaran
Inspiring
October 12, 2012

Jim,


Ensure that you disabled ActiveX Filtering. The following link has information on how to do that: http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_ActiveX_Filtering__if_you_are_using_Internet_Explorer_9_

Also, ensure that Flash Player is enabled in Internet Explorer: http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_3__Enable_Flash_Player_Add_ons__if_you_are_using_Internet_Explorer_8_

Thanks,

Sunil

MichaelKazlow
MichaelKazlow
Legend
October 10, 2012

Moved to Installing Flash Player.

Why? What happens when you try? What OS are you running? Where did you try to download it from? Are you an trying on an administrative account on your computer? Have you turned off any virus protection during the download and install.

The place to get the flash player software is http://get.adobe.com/flashplayer

B
BushelheadAuthor
Participant
October 10, 2012

I run Windows 7 Professional. I tried to download it from your website. I don’t know what an adminatrative account is. I run my own business and this is my main computer. I’ve tried turning off my Norton stuff when I download. I’ll try the link thank you.

Regards.

Jim (Bushelhead)

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices