Known Participant

Question

Adobe Flash Player Auto Install downloads same file repeatedly after successful installation.

Forum|Forum|13 years ago
December 13, 2012
4 replies
14117 views

Adobe Flash Player 11 Active X 11.5.502.135 was successfully installed and working in browser. Auto download continued to download and install same version repeatedly, at least every hour. Uninstall and re-install does not fix the problem. The previous version, 11.5.502.110 did the same thing.

PC with Windows 7 64bit. Browser: IE 9.0.12, 32 bit. Have temporarily uninstalled Flash Player to stop the auto downloads.

This topic has been closed for replies.

J

J3133q

Participating Frequently

Reply to Al N and KNOB44,

Like Al N I was getting two different types of popups:

one was the "User Account Control" popup, (which at least every hour ( and often more frequently) prompted me to install AFP, even though I had verfied on adobe's website that the latest version was installed and running); the other was the "This webpage wants to run ..." popup (with 3 choices: "allow for this website"; "allow for all websites", and "don't allow", (and an "X" to cancel) which appeared every time I changed sites or even pages of the same site.unless I clicked on "allow for this website".

Sometime yesterday afternoon, when I was getting both these popups, out of frustration I clicked on "allow for all websites". As Al N notes, of course this stops the "this website wants to run.." popup. But I have not gotten the ""User Account Control" popup since then either. However, based on KNOB44's experience, this seems to be just a coincidence, not a real fix. Still no recurrance of either popup though.

A

Al N

Participant

To J3133q: Good for you, glad to hear that you are not getting any popup messages. I continue to get the User Account Control over and over again. I hope that Adobe will be able to resolve this.

J

J3133q

Participating Frequently

I wrote too soon. The "User Account Control" popup is back. Maybe it was on vacation from Friday afternoon until now? So I am still looking for a fix to this annoying (and unnecessary) prompt.

J

J3133q

Participating Frequently

Hi, sorry but I have been away from my computer for the past 30 hours or so.

In the meantime, the problem of repeated prompts asking if I wanted to "allow the following program [Adobe Flash Player] to make changes to this computer" [which led to further prompts that wanted me to install AFP, even though I had verified I had just installed the latest version successfully] seems to have disappeared.

Shortly before I had to leave the computer yesterday, I did something that might be relevant. In addition to the prompt about Adobe Flash wanting to make changes, every time I changed a website, or even a page in a given website, I got a prompt saying something on the lines of "the website wants you to let AFP run". The choices were "no" "yes" or "allow for all sites "[maybe not the exact wording, but close].

If I said no, the prompt repeated with every change of page. If I said yes, I think the problem went away on that particular site. I had resisted "allow for all sites". Just before I had to leave I gave up and clicked on "allow for all sites". Now that I am back, I do not see any evidence that the prompt about AFP wanting to make changes has reappeared. Not sure if allowing AFP to run on all sites had anything to do with this, but thought I should mention this in case it is helpful.

Of course, the problem may reappear as soon as I click on "post". I hope not, but will let you know if it does.

K

KNOB44Author

Known Participant

Reply to Posting 24: J3133q

My FlashPlayer situation is similar to yours except that I uninstalled FlashPlayer on Wed and have not reinstalled it. Please see my Posting 26 for a description of what I am now experiencing in IE.

Please let me know if clicking on "allow for all sites" has resolved your repeat FlashUpdate prompts from Adobe. If so, I will try it after I reinstall FlashPlayer from the Adobe site. So far I have never seen the option to "allow for all sites". But that may be because FlashPlayer is not installed on my PC.

Thanks

A

Al N

Participant

For whatever it is worth in this discussion, I am no longer receiving the following popup (near the bottom of the screen):

"This webpage wants to run the following add-on: Adobe Flash Player from Adobe Systems Incorporated." I received this message way back when just after I'd uninstalled Adobe Flash Player and Adobe Acrobat Reader. I assumed that the web site I was using needed Adobe Flash Player in order to perform some function. I clicked "Allow for all websites," and have not received this message since.

The popup message that I DO continue to receive (every ten or fifteen minutes) is as follows (it pops up right in the middle of the screen, and I am not able to ignore it or to perform any other functions until I've clicked Yes or No):

"User Account Control" (appears in heading block in the message window). Message: "Do you want to allow the following program to make changes to this computer? Program name: Adobe Flash Player Verified publisher: Adobe Systems Incorporated File origin: Downloaded from the Internet" This is followed by buttons captioned "Yes" and "No."

The internet websites which start up when I start IE9 (and which I usually leave up and running) are: Facebook, Yahoo, Google Mail, New York Times, Washington Post.

J

J3133q

Participating Frequently

I'm having the same problem as Al N. After hours of messing with the various trouble shooting tips on adobe's website (only to verify a successful install of the latest version), I tried the on line chat. Their suggestion was either to go to this forum ("where an alternative solution has been found") or call and pay $39.

Hope the bug report, and the fact this seems a fairly widespread problem, will lead to a solution.

A

Al N

Participant

I am having the same problem, except that instead of installing repeatedly, I am repeatedly receiving a pop-up asking if it is okay for Adobe systems to make changes to my hard drive. If I say "yes," then Adobe flash player is downloaded and installed, even though the current version has been previously installed on my hard drive. (I'm grateful that I am getting this question instead of having the install happen automatically, but also surprised, since I indicated during a previous install that it was okay for Adobe to automatically install updates.) How do I get Adobe to stop this pop-up message????

M

Michael Thorson

Participating Frequently

No answer here, either, just the same problem. It asks to install the same version over again as an "update" about every 3-4 hours. I just click 'quit' when it gets to the accept agreement page, but it is rather annoying.

There must be a bug in the automatic updates which does not recognize this version as already being installed.

This should be an easy fix for someone at Adobe, given it worked properly with the automatic updater before this version was released... (hint, hint)...

For reference: I use an HP desktop, Windows 7 Pro, 64-bit Intel processor.

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