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Participant
April 4, 2020
Answered

Adobe Flash Player Blocked while being Allowed

  • April 4, 2020
  • 4 replies
  • 1343 views

When im trying to log into a Session, it says i must install Adobe Flash Player, but its pre-installed and upgraded. When i click to check if i have it, it says i do, then when i click to check if its disabled or enabled, it says its not, even thought i put Adobe Flash Player on "Ask me first". Everytime i try to log into the session it brings me to this page; https://helpx.adobe.com/flash-player.html#Also, if your awnser is that the session might have blocked Adobe Flash Player, then why did they tell us to use it?

    This topic has been closed for replies.
    Correct answer _maria_

    All browsers disable Flash by default and rely on the content's Flash detection scripts to determine if the content requires Flash or not. If the browser detects the content requires Flash, then it prompts the user to Allow Flash.  If the browser can't detect the content requires Flash, it can't prompt the user to Allow Flash.  This is usually a content issue, not Flash Player.  I recommend contacting the content provider for assistance.


    What browser and OS are you using?

    What is the direct link to the content that is not working?

    4 replies

    December 30, 2020
    September 7, 2020

    using chrome

    _maria_
    Community Manager
    _maria_Community ManagerCorrect answer
    Community Manager
    April 6, 2020

    All browsers disable Flash by default and rely on the content's Flash detection scripts to determine if the content requires Flash or not. If the browser detects the content requires Flash, then it prompts the user to Allow Flash.  If the browser can't detect the content requires Flash, it can't prompt the user to Allow Flash.  This is usually a content issue, not Flash Player.  I recommend contacting the content provider for assistance.


    What browser and OS are you using?

    What is the direct link to the content that is not working?

    September 7, 2020

    citibankonline.com

    Participant
    April 4, 2020

    I honestly think that i should call the session owner, but im not sure.

     

    Participant
    April 4, 2020

    I dont think i should do that, any suggestions?