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Helenabucket99
Participating Frequently
October 16, 2016
Question

Adobe Flash Player Constantly Crashes Firefox Browser

  • October 16, 2016
  • 3 replies
  • 3919 views

I use Win7 Professional with Firefox 49.0.1 browser. The version of Adobe Flash installed here is 23.0.0.185 which is apparently the newest version for my computer. It's for 64bit. It seems that I get notices that Adobe Flash Player has crashed multiple times per day at times. It isn't because I am watching long video content either. I might be on a site with an embedded short video, reading email, playing a word game or just surfing. There is no one activity I can point to that causes this issue as I don't watch tv shows or movies on the computer. Matter of fact, it seems to occur more with short video clips than anything longer. It happened earlier today and I was just reading email and clicking through a few sites to see what was up. This is very frustrating and every time it happens I elect to send a crash report to Mozilla. There is nothing from Adobe that pops up that asks whether I want to send a crash report to you. Maybe if you had this function there would be fewer crashes as you could actually see what was going on at the time the crash occurred. At this point, there is no alternative to using Flash Player and I sure wish it were more stable as I am totally frustrated with this. I see other people had the same issue but they were not very recent and using different browsers and versions of windows so I decided to start my own thread. I hope somebody reading this can help me with the issue. Thanks.

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3 replies

jeromiec83223024
Inspiring
November 2, 2016

I'm always happy to take a look at Firefox crash reports to see if I can glean anything useful from them.

To get the crash report, do the following:

- Type about:crashes in the Firefox Address Bar

You'll get a list of links.  Pick a couple of them, right-click and choose Open Link in New Tab

The links will change colors and the names will change to begin with "bp-"

Right click on the link again and choose Copy Link Location


Just paste a few of those here, and I'll check them out.

Thanks!

Participant
October 31, 2016

Hello I have tried everything to fix this too on my firefox browser, I know I can use chrome & other browsers but feel firefox has the best security addons that work properly eg: webrtc stops ip leakage. Anyway I found a fix for now which I thought I may share with you if you wanna stick with firefox Make sure when u install the following firefox addon you set shockwave flash to never activate in firefox addon settings. I hope this helps.

Video WithOut Flash :: Add-ons for Firefox

Participant
October 18, 2016

I have upgraded to Firefox 49.0.2 and Adobe Flash 23.0.0.202 but that does not solve the problem, as Adobe Flash on the web page  https://wmb1.settrade.com/realtime/streaming5/flash/StreamingPage.jsp  crashes every time I try to use it in Firefox.

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original post

I have a similar problem  which started after I installed Flash Player 23.0.0.185

Win 7 Pro SP1 32 Bit

Firefox 49.0.1

Adobe Flash 23.0.0.185

When I use a stock trading web site https://wmb1.settrade.com/realtime/streaming5/flash/StreamingPage.jsp , the web page loads OK, but anything I click on causes Adobe Flash to crash. Reloading the page works only to reload the page, after I agree to resend information - see below image but as Once the page reloads, as soon as I click on something or just wait for a while,  Adobe Flash crashes.

I tried disabling hardware acceleration

I turned off protection mode

I added the boolean expression dom.ipc.plugins.enabled;and set it to false, and

I set the preference name dom.ipc.plugins.timeoutSecs to -1 (default is 45)

When I put another window in focus and then switch back to the stock trading window, he flash player crashes without any other action on my part

Nothing seems to keep Flash from crashing.

Is there a fix for this issue?