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September 25, 2016
Question

Adobe flash player Couldnt load plugin error.

  • September 25, 2016
  • 3 replies
  • 2179 views

A recently bought a new pc, it is running windows 7 and at first adobe flash worked fine for the first few days but now it will not work properly at all and on most websites has the Couldnt load plugin error. I have tried reinstalling and going to google plugins to disable and enable and still nothing works. Please help. Missing out on alot of football games =(

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    3 replies

    _maria_
    Legend
    September 28, 2016

    Hi GeNeSiSx2

    Please try the following:

    1. Launch Chrome
    2. navigate to chrome://plugins
    3. click the +Details link in the upper right to display plugin details (if it isn't already selected)
    4. Locate the Adobe Flash Player entry
    5. Obtain the Location path that Chrome is using for the Flash Player plugin
    6. Close Chrome
    7. Launch Windows Explorer and navigate to the location in step 5
    8. Is the pepflashplayer.dll file listed?
    9. If not, delete the directory the pepflashplayer.dll file is supposed to be in (this will be ~/PepperFlash/VersionNumber)
    10. Launch Chrome and navigate to Flash content
    11. Does Flash content display?
    October 1, 2016

    The location says C:\users\ryan\appdata\local\google\chrome\user data\pepperflash\23.0.0.166\pepflashplayer.dll but when i try to navigate to that location its not there.

    _maria_
    Legend
    September 26, 2016

    @GeNeSiSx2

    I'm assuming you're using Chrome (since you mention google plugins).  I'd like to get a few screenshots from you.  Launch Chrome and do the following:

    • Navigate to chrome://help:  What is the version installed?
    • Navigate to chrome://plugins click the '+Details' link at the top right to display the plugin details
      • Take a screenshot of the Flash Player plugin entry details
    • Navigate to chrome://components and look for pepper_flash).
      • Take a screenshot of the pepper_flash entry details

    See How do I attache a screenshot for information on taking and posting screenshot.

    Thank you.

    Participating Frequently
    September 26, 2016

    Can you please share the browser your are using and the websites/games on which you are observing this issue.

    Please try out the steps mentioned @ Installation problems | Flash Player | Windows 7 and earlier