Adobe Flash Player Crashing Repeatedly - macOS 10.12.6 w/FP 27.0.0.183 on Safari 11.0.1 & Firefox 56.0.2 (64-bit)

Question

[moderator: added os and browser versions to title]

I have uninstalled, reinstalled, checked all settings, restarted the computer and browsers about 7 times today alone trying to fix this issue. Adobe check says it is installed and functioning but when we try to use it for my daughter's online classes it continues to say "Adobe Flash Player has Crashed"

If someone could please explain what I am supposed to do to fix this I would really appreciate it. I have another MacBook Air with the exact same programming and settings which is working perfectly fine.

Everything is up to date. I am at a complete loss.

nbawek · Accepted Answer

We released a new beta today. I'm not sure if it fixes the issue you're running into, but it might be worth a look. I don't have a lot of good suggestions at this point.

http://www.adobe.com/go/flashplayerbeta/

If there are problems with Flash Player in Chrome, I'd love to talk to the courseware provider about it. My suspicion is that they're probably running afoul of Chrome's more restrictive security policies and not encountering actual Flash Player bugs. If they wanted to drop me a test account and point me to some problems, I'd be more than happy to have a look. Feel free to forward this thread. They can send me a private message by clicking on my name. I'll be happy to get a conversation going at the engineering level.

Thank you for all of your help! I called Apple today and they had me install the new macOS High Sierra and that seems to have fixed the issue. I am hopeful that whatever gap/glitch was occurring has been taken care of by that install but only time will tell.

nbawek · Answer

It is a MacBook Air running macOS Sierra Version 10.12.6

Flash Player 27.0.0.183

and is happening on both Safari 11.0.1 (12604.3.5.1.1) and Firefox 56.0.2 (64-bit)

It functions for about a minute and then pops up a notice that says "Adobe Flash Player has crashed"

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