A

Anonymous

Question

Adobe Flash Player / HP Solution Center Problems!

Forum|Forum|15 years ago
June 12, 2010
6 replies
24024 views

Hello

Last night everything was working fine. Until I installed the latest Flash Player 10.1.53.64 RC7. Upon reboot my HP Solution Center was corrupted triggered a pop up error and tried to get me to reinstall it. I did a restore back to earlier in the day and proved it was Adobe Flash Player. My HP Solution Center then worked great. Tried installing the latest Adobe Flash Player again and same problem. So I did another restore and everything is working great still. What conflict or what could be causing this bug in Adobe Flash Player 10.1.53.64 RC7 and HP Solution Center? Are you working on this and will there be a patch soon? Are you aware of this conflict?

I am running indows XP Pro SP3 and my printer is an HP C4580 Photosmart. This same problem also happened on my Wifes Laptop running Windows Vista Home SP2 using the same printer. Very frustrated here.

Thanks Dale

This topic has been closed for replies.

A

Anonymous

Today there was a flashpl

ayer update, which of course messed up my hp solutio

n center. As before, I had to un-install then reinstal

l the solution center, which is very time consumming. I wish hp or adobe could get their act together and make a patch for this ongoing problem. In the meantime I will go back to my origional statement to never update the flashplayer.

A

Anonymous

There have been several

Flash Player updates since my last post and I have not updated. I have not observed any negative effects from not updating Flash Player.

A

Anonymous

Solved

A

Anonymous

What does that mean? Do we get the solution?

A

Anonymous

The solution is NOT to update Flash Player.

A

audioman2k4

Participant

Alright I think I found a solution to this madness and I would like to share. I just got a HP Pavilion dv4 for my wife and had those adobe flash player problems like all of you and it drove me nuts! I spent 2-3 hours on tech support and got it to work for maybe 30 minutes before it failed again. So here is what I did and its been working consistently for the last 24 hours. Go to msconfig.exe utility and kill the startup process "hpwuSchd Application" from the Startup list. Don't worry you really don't need it. Its an automatic update program for HP uses. It is not a required process for run or startup for Windows. Flash Player works without a hitch, as for HP Solution Center I really don't use it. Hope this helps your flash player problem.

-audioman2k4

System info:

HP Pavilion DV4-2045dx

OS: Windows 7

A

Anonymous

Good suggestion. In fact my hp

wuschd app has been off the st

art up since I reinstalled all th

e hp solution center software. So far so good.

A

Anonymous

Hey Guys

Well this little problem crept up again. A full reinstallation of XP SP3 and everything else that comes with it. All started with Glitchy stuff again and the Solution Center not working correctly. This time I decided to do it all myself and it did not go quite as planned. Evidently when removing the HP software it also took something else out with it that was necessary. So upon reinstallation this time I made sure I did the manual installation proceedure that is offered as Advanced I think it is. Only select exactly what you really want installed. One thing for sure not to put a check mark in is the HP Update box. It is part of what is causing all of this confliction with Adobe Flash Player. Now my wife had one pop up on her updates this morning and she clicked it so guess what i get to do with her computer? I am this time uninstalling using the Installation CD. It has a remove feature that takes all of its own junk out by itself. Whew what a mess I think next time it is going to be a Mac I will be sitting in front of! Dale

A

Anonymous

I have the same problem with my Win XP,

SP3 computer. Since Flash pla

yer was upgraded to version 10, my HP Sol

ution Center has been buggy. Unfornun

ately a few days ago, I installed the latest upgrade for Flash player 10

and can't use the Solution Center, giving error message

1904 and 1905 cannot complete the op

ening of HP Solution Center cannot find Flash Player 9

. I need the Solution Center to use my scanner and there

fore Adobe or HP needs to make a patch for th

is.

A

Anonymous

Hello. Just remove and reinstall your hp software and printe mine works

fone after that and has ever since. Dale\

-DALE MESSENGER

A

Anonymous

Uninstalled HP Solution Center, rebooted and reinstalled it, and so far it

works fine.

T

timetempOH

Participant

I am dazed and confused - I have been working on this problem all day and I seem to be going in circles

Right now I don't give a crap if I ever run Adobe Flash again - I do need to get the HP Solution Center running

So what is the fix????

And all of this comes on the heals of a rather nasty conflict between IE8 and FrontPage!

Thanks for any help

A

Anonymous

Hello

Onlly thing that worked was to completely uninstall Hp all the way and even

use windows Instal Cleanup Utility. Then completely reinstall your HP

printer. No other bug fixes found yet according to HP? In fact they denied

even hearing about it before until I called them at Tech Support.

Good Luck Dale

pwillener

Legend

You should uninstall the RC version of Flash Player (using the uninstaller), then install the final version of FP 10.1 that whas released 3 days ago.

A

Anonymous

I am still leary after reading how many others on the net have had trouble with any

of the 10.1 Flash Players with Facebook apps and HP Printer Apps. Will they be

coming out with a patched version soon? I not only had problems with it on my XP machine but also with my wifes Vista machine too. Both were problems with HP Solution Center. Never had any problems until we both updated to 10.1.53.64.

Thanks Dale

pwillener

Legend

Can you give us a sample URL where the problem occurs?

Also, what web browser(s) are you using?

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