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joeb9537159
joeb9537159
Participant
July 24, 2016
Question

adobe flash player -- installation will begin shortly stuck on Mac OS 10.11.6

  • July 24, 2016
  • 1 reply
  • 876 views

On an iMac with 10.11.6

I'm stuck with installer, I get this message when I start installing (with the latest installer):

Adobe Flash Player

installation will begin shortly...

and it's stay like this.

I have uninstalled Flash, and it don't work don't work

Any idea?

Éric

This topic has been closed for replies.

1 reply

ridhij4208356012135538
Adobe Employee
ridhij4208356012135538
Adobe Employee
July 25, 2016

Hi,

Are you using any proxy server settings? Additionally could you provide us with few log files that would help us debug. Please go through the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide the Adobe_GDE.log, Adobe_ADM.log and FlashInstall.log files. Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post a link here.

Thanks!

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