Anonymous

Question

Adobe Flash Player Installer/Uninstaller 11.5 r502 has encountered a problem and needs to close...

Forum|Forum|13 years ago
December 18, 2012
1 reply
4320 views

I'm baaaaaack...

Woke up this morning to a Flash Player update, performed the update and got this error message for my troubles. I thought you had this problem fixed.

Copied from cf48_appcompat.txt:

<?xml version="1.0" encoding="UTF-16"?>

<MATCHING_FILE NAME="InstallFlashPlayer.exe" SIZE="16363960" CHECKSUM="0x332B4225" BIN_FILE_VERSION="11.5.502.135" BIN_PRODUCT_VERSION="11.5.502.135" PRODUCT_VERSION="11,5,502,135" FILE_DESCRIPTION="Adobe® Flash® Player Installer/Uninstaller 11.5 r502" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe® Flash® Player Installer/Uninstaller" FILE_VERSION="11,5,502,135" ORIGINAL_FILENAME="FlashUtil.exe" INTERNAL_NAME="Adobe® Flash® Player Installer/Uninstaller 11.5" LEGAL_COPYRIGHT="Copyright © 1996 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9F321" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.5.502.135" UPTO_BIN_PRODUCT_VERSION="11.5.502.135" LINK_DATE="11/30/2012 05:56:28" UPTO_LINK_DATE="11/30/2012 05:56:28" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

<MATCHING_FILE NAME="SASSEH.DLL" SIZE="113024" CHECKSUM="0xFCD43806" BIN_FILE_VERSION="1.0.0.1014" BIN_PRODUCT_VERSION="1.0.0.1014" PRODUCT_VERSION="1.0.0.1014" FILE_DESCRIPTION="ShellExecuteHook" COMPANY_NAME="SuperAdBlocker.com" PRODUCT_NAME="SuperAntiSpyware" FILE_VERSION="1, 0, 0, 1014" ORIGINAL_FILENAME="SASSEH.DLL" INTERNAL_NAME="SASSEH.DLL" LEGAL_COPYRIGHT="(c) Copyright 2004-2008 SuperAdBlocker.com " VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E0CA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1014" UPTO_BIN_PRODUCT_VERSION="1.0.0.1014" LINK_DATE="07/18/2011 23:22:05" UPTO_LINK_DATE="07/18/2011 23:22:05" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

</DATABASE>

From Dr. Watson:

Microsoft (R) DrWtsn32

Application exception occurred:

App: C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AB857A0A-32D6-44DB-9A26-2FF8EEEADB17}\InstallFlashPlayer.exe (pid=2840)

When: 12/18/2012 @ 07:31:26.125

Exception number: c000001d (illegal instruction)

*----> System Information <----*

Computer Name: KD5

User Name: Keith A. Duncan

Terminal Session Id: 0

Number of Processors: 2

Processor Type: x86 Family 15 Model 2 Stepping 9

Windows Version: 5.1

Current Build: 2600

Service Pack: 3

Current Type: Multiprocessor Free

Registered Organization: Keith's Custom PC

Registered Owner: Keith A. Duncan

*----> Task List <----*

0 System Process

4 System

420 smss.exe

476 csrss.exe

500 winlogon.exe

544 services.exe

556 lsass.exe

720 svchost.exe

832 svchost.exe

872 MsMpEng.exe

932 svchost.exe

960 svchost.exe

1056 AvastSvc.exe

1192 Explorer.EXE

1324 spoolsv.exe

1624 MSASCui.exe

1636 avastUI.exe

1728 sgmain.exe

1760 FlashUtil32_11_5_502_110_Plugin.exe

108 SASCORE.EXE

152 svchost.exe

224 sgbhp.exe

1720 svchost.exe

1776 alg.exe

2840 InstallFlashPlayer.exe

3044 firefox.exe

3748 NOTEPAD.EXE

672 drwtsn32.exe

*----> Module List <----*

(0000000000400000 - 000000000139d000: C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AB857A0A-32D6-44DB-9A26-2FF8EEEADB17}\InstallFlashPlayer.exe

(0000000001c60000 - 0000000001c67000: C:\WINDOWS\system32\oleaccrc.dll

(0000000010000000 - 000000001001f000: C:\Program Files\SUPERAntiSpyware\SASSEH.DLL

(0000000022200000 - 000000002221f000: C:\Program Files\SpywareGuard\spywareguard.dll

(000000003dfd0000 - 000000003e1bb000: C:\WINDOWS\system32\iertutil.dll

(000000003e1c0000 - 000000003ec5c000: C:\WINDOWS\system32\ieframe.dll

(000000004fdd0000 - 000000004ff76000: C:\WINDOWS\system32\d3d9.dll

(0000000059a60000 - 0000000059b01000: C:\WINDOWS\system32\dbghelp.dll

(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\uxtheme.dll

(000000005b860000 - 000000005b8b5000: C:\WINDOWS\system32\netapi32.dll

(000000005f800000 - 000000005f816000: C:\PROGRA~1\WIFD1F~1\MpShHook.dll

(0000000061880000 - 00000000618ba000: C:\WINDOWS\system32\OLEACC.dll

(0000000064d00000 - 0000000064d3c000: C:\Program Files\AVAST Software\Avast\snxhk.dll

(0000000068000000 - 0000000068036000: C:\WINDOWS\system32\rsaenh.dll

(000000006d990000 - 000000006d996000: C:\WINDOWS\system32\d3d8thk.dll

(0000000071bf0000 - 0000000071c03000: C:\WINDOWS\system32\SAMLIB.dll

(0000000073000000 - 0000000073026000: C:\WINDOWS\system32\WINSPOOL.DRV

(0000000073420000 - 0000000073573000: C:\WINDOWS\system32\MSVBVM60.DLL

(0000000073b30000 - 0000000073b45000: C:\WINDOWS\system32\mscms.dll

(0000000073f10000 - 0000000073f6c000: C:\WINDOWS\system32\dsound.dll

(0000000074ad0000 - 0000000074ad8000: C:\WINDOWS\system32\powrprof.dll

(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\Msimg32.dll

(00000000769c0000 - 0000000076a74000: C:\WINDOWS\system32\userenv.dll

(0000000076b20000 - 0000000076b31000: C:\WINDOWS\system32\atl.dll

(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\winmm.dll

(0000000076bf0000 - 0000000076bfb000: C:\WINDOWS\system32\psapi.dll

(0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll

(0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL

(0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll

(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll

(00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll

(00000000774e0000 - 000000007761e000: C:\WINDOWS\system32\ole32.dll

(0000000077690000 - 00000000776b1000: C:\WINDOWS\system32\ntmarta.dll

(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll

(0000000077a80000 - 0000000077b15000: C:\WINDOWS\system32\crypt32.dll

(0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\msasn1.dll

(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll

(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\version.dll

(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll

(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll

(0000000077e70000 - 0000000077f03000: C:\WINDOWS\system32\RPCRT4.dll

(0000000077f10000 - 0000000077f59000: C:\WINDOWS\system32\GDI32.dll

(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll

(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll

(0000000078130000 - 00000000781cb000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll

(000000007c420000 - 000000007c4a7000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCP80.dll

(000000007c800000 - 000000007c8f6000: C:\WINDOWS\system32\KERNEL32.dll

(000000007c900000 - 000000007c9b2000: C:\WINDOWS\system32\ntdll.dll

(000000007c9c0000 - 000000007d1d7000: C:\WINDOWS\system32\SHELL32.dll

(000000007e410000 - 000000007e4a1000: C:\WINDOWS\system32\USER32.dll

(000000007e720000 - 000000007e7d0000: C:\WINDOWS\system32\SXS.DLL

*----> State Dump for Thread Id 0xb1c <----*

eax=7ffdf000 ebx=00000000 ecx=00000000 edx=fffffe8d esi=100126e3 edi=0012f728

eip=100126e4 esp=0012f6c4 ebp=0012f6ec iopl=0 nv up ei pl nz na pe nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200202

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\SUPERAntiSpyware\SASSEH.DLL -

function: SASSEH

No prior disassembly possible

100126e4 feff ??? bh

100126e6 ffff ???

100126e8 8b45e4 mov eax,[ebp-0x1c]

100126eb e85d9cffff call SASSEH+0xc34d (1000c34d)

100126f0 c3 ret

100126f1 8bff mov edi,edi

100126f3 56 push esi

100126f4 57 push edi

100126f5 33ff xor edi,edi

FAULT ->100126e4 feff ??? bh

100126e6 ffff ???

100126e8 8b45e4 mov eax,[ebp-0x1c]

100126eb e85d9cffff call SASSEH+0xc34d (1000c34d)

100126f0 c3 ret

100126f1 8bff mov edi,edi

100126f3 56 push esi

100126f4 57 push edi

100126f5 33ff xor edi,edi

100126f7 8db7e0a00110 lea esi,[edi+0x1001a0e0]

100126fd ff36 push dword ptr [esi]

*----> Stack Back Trace <----*

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\MSVBVM60.DLL -

ChildEBP RetAddr Args to Child

0012f6ec 7e418816 100126e3 000201da 00000113 SASSEH+0x126e4

0012f754 7e4189cd 00000000 100126e3 000201da USER32!GetDC+0x14f

0012f7b4 7e4196c7 0012f7dc 00000001 0012f804 USER32!GetWindowLongW+0x127

0012f7c4 7342a6b0 0012f7dc ffffffff 02223714 USER32!DispatchMessageA+0xf

0012f804 7342a627 00000002 0222373c 02220000 MSVBVM60!_vbaStrToAnsi+0x2f1

0012f848 7342a505 0222380c 00000002 00000b18 MSVBVM60!_vbaStrToAnsi+0x268

7343a3b8 73426c73 7342756a 734e7ee7 734e7f12 MSVBVM60!_vbaStrToAnsi+0x146

734e6754 0c2474ff ff0c408b 8b0c2474 11ff5008 MSVBVM60!BASIC_CLASS_QueryInterface+0x17

0424448b 00000000 00000000 00000000 00000000 0xc2474ff

*----> Raw Stack Dump <----*

000000000012f6c4 34 87 41 7e da 01 02 00 - 13 01 00 00 00 00 00 00 4.A~............

000000000012f6d4 00 00 00 00 e3 26 01 10 - cd ab ba dc 00 00 00 00 .....&..........

000000000012f6e4 28 f7 12 00 e3 26 01 10 - 54 f7 12 00 16 88 41 7e (....&..T.....A~

000000000012f6f4 e3 26 01 10 da 01 02 00 - 13 01 00 00 00 00 00 00 .&..............

000000000012f704 00 00 00 00 e4 f7 12 00 - dc f7 12 00 f8 1b 58 01 ..............X.

000000000012f714 14 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................

000000000012f724 10 00 00 00 00 00 00 00 - f8 f7 12 00 00 00 00 00 ................

000000000012f734 00 00 00 00 00 00 00 00 - 08 f7 12 00 f0 f2 12 00 ................

000000000012f744 a4 f7 12 00 8f 04 44 7e - 30 88 41 7e 00 00 00 00 ......D~0.A~....

000000000012f754 b4 f7 12 00 cd 89 41 7e - 00 00 00 00 e3 26 01 10 ......A~.....&..

000000000012f764 da 01 02 00 13 01 00 00 - 00 00 00 00 00 00 00 00 ................

000000000012f774 0c 1c 58 01 01 00 00 00 - 40 a3 42 7e 3c 37 22 02 ..X.....@.B~<7".

000000000012f784 00 00 00 00 b4 f7 12 00 - 3b a4 42 7e dc f7 12 00 ........;.B~....

000000000012f794 00 00 00 00 00 00 00 00 - 7c f7 12 00 f0 f2 12 00 ........|.......

000000000012f7a4 ec f8 12 00 8f 04 44 7e - f0 89 41 7e ff ff ff ff ......D~..A~....

000000000012f7b4 c4 f7 12 00 c7 96 41 7e - dc f7 12 00 01 00 00 00 ......A~........

000000000012f7c4 04 f8 12 00 b0 a6 42 73 - dc f7 12 00 ff ff ff ff ......Bs........

000000000012f7d4 14 37 22 02 00 00 00 00 - da 01 02 00 13 01 00 00 .7".............

000000000012f7e4 00 00 00 00 00 00 00 00 - 30 c4 02 00 ad 02 00 00 ........0.......

000000000012f7f4 85 01 00 00 00 00 22 02 - 00 00 00 00 94 1e 22 02 ......".......".

Reference: http://forums.adobe.com/thread/990060?tstart=0 -kd5-

Download install

This topic has been closed for replies.

Anonymous

My wife just had a Flash update with the same error on her computer this morning. For the record, we're both running XP SP3. -kd5-

pwillener

Legend

Can you post the contents of the FlashInstall.log file from C:\Windows\system32\Macromed\Flash ?

Anonymous

Contents of FlasInstall.log (remember, 12-18 is the date in question. I've since updated Flash for Firefox as well - tried updating it via Secunia's online Software Inspector (12-20) but it seemed unsuccessful so I installed it from Adobe):

=O====== M/11.2.202.235 2012-05-12+11-56-31.281 ========

0000 00001113 C:\WINDOWS\system32\Macromed\Flash\\* 3

0001 00000010 "C:\Documents and Settings\Keith A. Duncan\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install -au 1

0002 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0003 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0004 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0005 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0006 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0007 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0008 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0009 00001036 Software\Opera Software/Last CommandLine 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Plugin Path 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_235.dll

0014 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe

0015 00000017 C:\WINDOWS\system32\Macromed\Flash

0016 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0017 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0018 00000012

=X====== M/11.2.202.235 2012-05-12+11-56-33.468 ========

=O====== M/11.2.202.235 2012-05-12+12-02-11.015 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies

=X====== M/11.2.202.235 2012-05-12+12-02-11.281 ========

=O====== M/11.2.202.235 2012-05-12+12-02-11.109 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies

=X====== M/11.2.202.235 2012-05-12+12-02-11.359 ========

=O====== M/11.2.202.235 2012-05-12+12-02-08.984 ========

0000 00000010 "C:\Documents and Settings\Keith A. Duncan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -iv 8 -install -au 1

0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0004 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0006 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_2_202_235.ocx

0007 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

0008 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll

0009 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0010 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0011 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0012 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0013 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0014 00000012

=X====== M/11.2.202.235 2012-05-12+12-02-13.453 ========

=O====== M/11.3.300.257 2012-06-10+11-21-05.640 ========

0000 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AA720A4B-0FCF-45E6-8A21-13C0371E4D79}\InstallFlashPlayer.exe" -iv 4

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5

0003 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_2_202_235_ActiveX.exe/ 2

0004 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_257.ocx

0005 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe

0006 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.dll

0007 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0008 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0009 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0010 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0011 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0012 00000012

=X====== M/11.3.300.257 2012-06-10+11-21-26.750 ========

=O====== M/11.2.202.235 2012-06-10+11-16-46.500 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -update activex

0001 00000011 0

=X====== M/11.2.202.235 2012-06-10+11-24-21.734 ========

=O====== M/11.3.300.265 2012-07-15+19-56-04.140 ========

0000 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{F4A5D500-713F-4F32-B19C-40E0289DC268}\InstallFlashPlayer.exe" -iv 4

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe 5

0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_265.ocx

0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe

0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.dll

0006 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0007 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0008 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0009 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0010 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0011 00000012

=X====== M/11.3.300.265 2012-07-15+19-56-19.843 ========

=O====== M/11.3.300.257 2012-07-15+19-54-08.421 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe" -update activex

0001 00000011 0

=X====== M/11.3.300.257 2012-07-15+19-56-33.312 ========

=O====== M/11.3.300.268 2012-07-30+11-42-50.859 ========

0000 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{C2AD5AD9-D229-405A-8EF0-1F71D320EBBE}\InstallFlashPlayer.exe" -iv 4

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe 5

0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_268.ocx

0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe

0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.dll

0006 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0007 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0008 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0009 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0010 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0011 00000012

=X====== M/11.3.300.268 2012-07-30+11-43-18.812 ========

=O====== M/11.3.300.265 2012-07-30+11-29-23.343 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe" -update activex

0001 00000011 0

=X====== M/11.3.300.265 2012-07-30+11-51-19.500 ========

=O====== M/11.3.300.271 2012-08-20+10-39-01.578 ========

0000 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{EE426B07-2D41-4C79-9728-31FC829A4BE8}\InstallFlashPlayer.exe" -iv 4

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe 5

0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx

0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe

0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.dll

0006 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0007 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0008 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0009 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0010 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0011 00000012

=X====== M/11.3.300.271 2012-08-20+10-39-20.890 ========

=O====== M/11.3.300.268 2012-08-20+10-27-44.609 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe" -update activex

0001 00000011 0

=X====== M/11.3.300.268 2012-08-20+10-52-29.921 ========

=O====== M/11.3.300.271 2012-08-20+14-28-01.687 ========

0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe -maintain activex

0001 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe 5

0002 00000018

0003 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe 5

0004 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0005 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

0006 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0007 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0008 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

0009 00001021

0010 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0013 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe 5

0014 00000012

=X====== M/11.3.300.271 2012-08-20+14-28-13.953 ========

=O====== M/11.3.300.271 2012-08-20+14-29-49.812 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe" -refreshIEElevationPolicies

=X====== M/11.3.300.271 2012-08-20+14-29-50.125 ========

=O====== M/11.3.300.271 2012-08-20+14-29-49.828 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe" -refreshIEElevationPolicies

=X====== M/11.3.300.271 2012-08-20+14-29-50.125 ========

=O====== M/11.3.300.271 2012-08-20+14-29-47.921 ========

0000 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0004 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0005 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_3_300_271_ActiveX.exe/ 2

0006 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx

0007 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe

0008 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.dll

0009 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0010 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0011 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0012 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0013 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0014 00000012

=X====== M/11.3.300.271 2012-08-20+14-29-51.296 ========

=O====== M/11.2.202.235 2012-09-02+15-18-15.343 ========

0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe -maintain plugin

0001 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe 5

0002 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0003 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0004 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0005 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0006 00001021

0007 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0008 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0009 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0010 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0011 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0012 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0013 00001036 Software\Opera Software/Last CommandLine 2

0014 00001036 Software\Opera Software/Last CommandLine 2

0015 00001036 Software\Opera Software/Plugin Path 2

0016 00001036 Software\Opera Software/Plugin Path 2

0017 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe 5

0018 00000012

=X====== M/11.2.202.235 2012-09-02+15-18-21.109 ========

=O====== M/11.4.402.265 2012-09-02+15-26-49.625 ========

0000 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.9947af2949bc1e81dd7b96b50528d1baf6bac22b\install_flash_player.exe" -install -iv 8 -au 1

0001 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0002 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0003 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0004 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0006 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0007 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0008 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0009 00001036 Software\Opera Software/Last CommandLine 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Plugin Path 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_2_202_235_Plugin.exe/ 2

0014 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_265.dll

0015 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_Plugin.exe

0016 00000017 C:\WINDOWS\system32\Macromed\Flash

0017 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0018 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0019 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0020 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0021 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0022 00000012

=X====== M/11.4.402.265 2012-09-02+15-26-52.015 ========

=O====== M/11.4.402.265 2012-09-02+15-28-43.296 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe" -refreshIEElevationPolicies

=X====== M/11.4.402.265 2012-09-02+15-28-43.453 ========

=O====== M/11.4.402.265 2012-09-02+15-28-40.109 ========

0000 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx 20

0004 00000018

0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx 20

0006 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_265.ocx

0007 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe

0008 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.dll

0009 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0010 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0011 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0012 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0013 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0014 00000012

=X====== M/11.4.402.265 2012-09-02+15-28-44.578 ========

=O====== M/11.4.402.265 2012-09-02+15-34-47.234 ========

0000 00000010 "C:\Documents and Settings\Keith A. Duncan\Desktop\uninstall_flash_player.exe" -force

0001 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0002 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

0003 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0004 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0005 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

0006 00001021

0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0008 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0010 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0011 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0012 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0013 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0014 00001021

0015 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0016 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0017 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0018 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0019 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0020 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0021 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0022 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0023 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0024 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0025 00001036 Software\Opera Software/Last CommandLine 2

0026 00001036 Software\Opera Software/Last CommandLine 2

0027 00001036 Software\Opera Software/Plugin Path 2

0028 00001036 Software\Opera Software/Plugin Path 2

=X====== M/11.4.402.265 2012-09-02+15-34-56.843 ========

=O====== M/11.4.402.265 2012-09-02+15-35-00.828 ========

0000 00000010 "C:\Documents and Settings\Keith A. Duncan\Desktop\uninstall_flash_player.exe" -force

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0004 00001018

0005 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2

0006 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0007 00001019

0008 00001020

0009 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0010 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

0011 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0012 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0013 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

0014 00001021

0015 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0016 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0017 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0018 00001048

0019 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0020 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0021 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0022 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

0023 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0024 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0025 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0026 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0027 00001018

0028 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0029 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0030 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0031 00001019

0032 00001020

0033 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0034 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0035 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0036 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0037 00001021

0038 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0039 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0040 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0041 00001048

0042 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0043 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0044 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0045 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

0046 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0047 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0048 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0049 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0050 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0051 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0052 00001036 Software\Opera Software/Last CommandLine 2

0053 00001036 Software\Opera Software/Last CommandLine 2

0054 00001036 Software\Opera Software/Plugin Path 2

0055 00001036 Software\Opera Software/Plugin Path 2

=X====== M/11.4.402.265 2012-09-02+15-35-06.031 ========

=O====== M/11.4.402.265 2012-09-02+15-35-09.671 ========