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wellborne
wellborne
Participant
Jun 1, 2019 2:20 PM UTC
Answered

Adobe Flash Player refuses to uninstall

I'm trying to uninstall FP in order to reinstall the latest version that will run properly. I'm on Windows 10 and use Chrome. The message I get is "The installer will automatically continue when these conflicting apps are closed: Chrome" When I close Chrome the uninstall does not proceed. I can't uninstall from the Control Panel either. The version I'm trying to uninstall is 32.0.0.171 (FP 32 PPAPI) Any suggestions?

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    nehaa55793410Correct answer
    Adobe Employee
    Jun 1, 2019 7:34 PM UTC

    Hi,

    There are times when Chrome processes keep on running in background even if the browser is closed.

    Open Command Prompt as Administrator and try running the below command:

    taskkill /F /IM chrome.exe

    Now run the uninstaller

    Thanks

    Neha

    View reply

    3 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    Jun 17, 2019 7:10 PM UTC

    This usually happens because you have Chrome applications running in the background.  Google Hangouts would be a good example.

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    Adobe Employee
    nehaa55793410Correct answer
    Adobe Employee
    Jun 1, 2019 7:34 PM UTC

    Hi,

    There are times when Chrome processes keep on running in background even if the browser is closed.

    Open Command Prompt as Administrator and try running the below command:

    taskkill /F /IM chrome.exe

    Now run the uninstaller

    Thanks

    Neha

    Translate
    Carol813
    Participant
    Nov 16, 2020 12:26 AM UTC

    Thank you for giving an aswer that actually solved the problem!

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