Adobe Flash player, shockwave just doesn't work.

For flash player,

I'm using chrome and firefox, somehow flash player just won't work

I checked the flash player is installed, and can see the animation at no. 5

https://helpx.adobe.com/flash-player.html

But when I tries to view a video from cbs site, it says "Please install Adobe Flash Player to view this video"

And also there's a game I wanted to play on my computer(not browser), and it tells me "Adobe Flash Player or an HTML5 supported browser is required for video playblack. Get the latest Flash Player..."

'

I checked my chrome and firefox plugins, both are enabled and always allowed to run. Yet why this problem persists?

Also note that this is a new laptop.

For shockwave,

I checked this site:

Adobe - Test Adobe Shockwave Player

Somehow it worked for firefox but not chrome?